File Clerk
US Department of Veterans Affairs
File Clerk-OA (Office Automation)
The File Clerk-OA (Office Automation) position is an integral member of the Health Information Management Section (HIMS) of Health Administration Services (HAS) Scanning Unit to assist with transitioning from paper health records to electronic health records. Duties include, but may not be limited to the following:
- Provides comprehensive administrative duties, such as solicitation and collection of medical appointment documentation from community provider offices.
- Reviews documentation to determine accurate addition to appropriate medical records, and usage of proper filing/scanning procedures within each medical record, to serve Critical Care Service Line (CCSL).
- Works independently and with assigned Medical Support Assistants to accurately monitor appointment schedules to validate attendance, request receipt of applicable medical documentation, and scan received documentation to the correct medical record.
- Guides in duties by policies established by local clinical, administrative and executive management, local Health Information Management System personnel, Veterans Integrated Service Network (VISN), Office of Community Care (OCC) and Veterans Affairs Central Office (VACO) guidance.
- Performs duties related to the receipt, intake, scanning, indexing, quality control, destruction, and transfer of health and administrative information in relation to community medical documentation used for continuity of care.
- Controls all information arriving and leaving the Community Care Service area to maximize continuity of care with medical center providers in the care planning of assigned Veterans.
- Processes requests for community care information presented in by mail, fax, telephone, or E-mail.
- Processes a request for fax and Personal Computer fax is necessary.
- Interfaces with personal computer (PC) applications as well as numerous Veterans Health Information Systems and Technology Architecture (VISTA), Computerized Patient Record System (CPRS), Fee Basis Claim System (FBCS), and other community care-related applications
Work Schedule: Monday-Friday, 7:30AM - 4:00PM
Compressed/Flexible: Not Authorized
Telework: Not Authorized
Virtual: This is not a virtual position
Position Description/PD#: File Clerk / PD10856A
Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Authorized
Permanent Change of Station (PCS): Not Authorized
Financial Disclosure Report: Not required
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