Territory Account Associate- Grand Rapids, MI

Join Amplity, the full-service go-to partner of biopharma companies that delivers flexible + specialized medical + commercial services. No matter where a drug is in its lifecycle, we scale with ease to maximize resources + improve impact for all our clients. Through strategic partnerships + deep therapeutic expertise, Amplity transforms how breakthrough treatments reach the people who need them.

Territory Account Associate

The Territory Account Associate is a growth role for high achievers responsible for providing solutions to their customers by utilizing Amplity resources and solutions for a variety of customers, including Health Care Providers, Reimbursement Personnel, Practice Administrators, Key Account, and Integrated Delivery Network partners. The Territory Account Associate will work collaboratively to help ensure customer inquiries are solved by the appropriate Subject Matter Expert (SME). The Territory Account Associate will become versed in the following areas: Clinical Selling, Account Selling, Access Navigation, Problem Solving, Team Collaboration, and Omni-Channel Engagement.

Key Responsibilities:

• Participate in clinical dialogue that leads the customer to act on behalf of their patients and engage the account to understand any obstacles that exist to provide appropriate solutions to ensure customer needs are met.
• Identify shared priorities and applies understanding within the full account to develop a territory business plan that drives product demand by meeting the needs of key partners and ultimately their patients to drive strong results.
• Collaborate with territory colleagues, other field-based and corporate teams to proactively address customer needs and provide appropriate support.
• Grow in knowledge of the marketplace, applicable competitors, industry, and cross-functional activities/plans to anticipate and optimally manage business opportunities/challenges.
• Review territory market data and trends to gain insights into the local business environment, drive pull-through and lead virtual and / or live engagements with customers.
• Participate in any required planning meetings with key partners to solve customer problems and work collaboratively across functions to ensure customer needs are met with urgency.
• Leverage systems and omni-channel/multi-channel options to apply capabilities and engage with customers in a compliant manner in both face-to-face and virtual environments.

Role Qualifications:

• Bachelor's degree required from an accredited institution
• Business to Business experience required
• Self-starter who is highly motivated to overachieve
• Can communicate effectively
• Track record of outside sales experience
• Demonstrated business acumen with a thoughtful approach to gathering, prioritizing, and applying information to support problem-solving and customer needs.
• Strong ability to rapidly learn, effectively apply, and clearly communicate product knowledge and disease-state information.
• Compliance focused
• Fully complies with company policies & laws.
• Must reside within territory, or within a reasonable daily commuting distance of no further than 50 miles from territory boarder.
• Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory.
• Must successfully complete all required training
• Must have a valid driver's license.
• Adept with Microsoft Office Suite and virtual meeting software

This is a salaried position offering bonus potential, comprehensive benefit package including dental, medical, vision, 401K, company funded long-term, short-term disability, life insurance, wellness programs, company paid holidays, generous PTO, and more.

Employees can expect to be paid a salary of approximately $85K - $87K The salary rage displayed may vary based on market data/ranges, an applicant's skills, prior relevant experience, certain degrees, certifications, and other relevant factors.

Credentialing Requirements:

As a representative of a pharmaceutical company, you may be required to submit and maintain credentials, such as training, vaccinations, and other job-related documentation to gain access to hospitals or healthcare providers. It is the Company's expectation that you comply with the requirements outlined by the facilities on your call plans.


Additionally, certain geographic jurisdictions or hospital systems have requirements to apply for and obtain a representative license. At this time, representatives working in the District of Columbia, City of Chicago, State of Nevada, State of Oregon, or those associated with Jackson Memorial Health in Miami-Dade County Florida may be required to obtain specific licenses. This list may be subject to change, including the potential for additions or modifications. In the event of any significant changes, you will be notified accordingly.


EPIIC Values:

All positions at Amplity have a responsibility to demonstrate our EPIIC Values in order to uphold our high-service standards.

Excellence: We set high standards. We are solutions-focused and achieve outstanding results with a professional and positive attitude.

Passion: We love what we do. Our energy inspires, engages, and motivates others.

Innovation: Our ideas set us apart. We are curious and bold and challenge traditional ways of working.

Integrity: We are open, honest, and transparent. We do the right thing with courage and understanding.

Collaboration: We are better together. We actively seek the participation of others to achieve greater outcomes.

About Us

Amplity powers biopharma innovation through expert-led teams that deliver. Whether you knew us in the 80's as Physician Detailing Inc., or in the 00's as part of Publicis Health , the companies that came together in 2019 to form Amplity have delivered contract medical, commercial + communications excellence for 40+ years.

Our people-driven, tech-enabled DNA fuels everything we do. Our professionals understand the pharmaceutical industry from the inside out. With a deep grasp on product lifecycles, marketing hurdles, operational nuances + the complex needs of providers and patients, we help our clients launch products + operate smoothly with precision - across all business shapes, sizes + specialties.

We are on a mission to improve patient outcomes through executional excellence - enabling our partners in pharma to thrive in turn. At Amplity, we are allies in excellence. And we do it quicker, better, nicer than anyone else.

Our Diversity Policy

We encourage and support equal employment opportunities for all associates and applicants for employment without regard to sex, race, color, religion, national origin, age, disability, marital status, sexual orientation or veteran status. Employment decisions are evaluated on the basis of an individual's skills, knowledge, abilities, job performance and other qualifications. In addition, Amplity Health maintains policies and procedures designed to comply with applicable federal, state and local laws governing non-discrimination in employment in every location in which Amplity Health has facilities.