Operations Analyst

Operations Analyst Pay Rate: The annual base salary range for this position is $50,000-$80,000. Location: Remote, USA. Responsibilities Reconcile client agreements and invoices with correct user, workstation, license, etc. counts. Obtain quotes from vendors/distributors and order equipment/licenses/etc. as requested for both clients and Sawdey. Prepare sales and purchase orders related to both clients and Sawdey. May assist with preparing client invoices and drafting client invoice emails. May assist with drafting new Sawdey MSD contracts and modifications. Perform analysis of resources/time needed to support clients. Perform financial modeling and analysis (client profitability analysis, resource estimation, financial projections/actuals, etc.). Accurately review, approve, and manage Sawdey MSD employee time entries and timecards. Train Sawdey MSD employees on time entry/timecards and other operational procedures. Support the reconciliation/allocation of Sawdey MSD expenditures. Support Sawdey MSD business development activities (assist with pricing/proposal preparation, financial/operational coordination for events, industry research, prospective client outreach, etc.). Support responding to requests for quote/bid. Support records management and maintaining Sawdey MSD SharePoint sites. May assist with paying vendor/partner invoices. Support risk management processes (identifying risks, conducting vendor due diligence/research, etc.). Prepare both internal and external briefs. Evaluate and recommend changes for Sawdey MSD operational optimization to include leveraging artificial intelligence (AI). Support project management-related activities. May assist with asset/inventory management (for both Sawdey and clients). May assist in handling incoming client or vendor calls. May assist with interviewing Sawdey MSD Operations Team candidates. May assist with oversight for MSD Operations Interns. May serve as a mentor to fellow Sawdey MSD Team members. Understand and adhere to Cybersecurity Maturity Model Certification (CMMC) requirements. May assist with proposal development, if necessary. May perform other duties, as assigned. Experience Requirements Zero (0) to six (6) years of experience in finance, operational analysis, program management, procurement or similar field. If zero (0) years of experience, a Bachelor's degree in Business Administration, Finance, Operations, or another related field is required. Experience reviewing time entries and timecards is preferred. Experience using Excel and pivot tables to perform financial analysis is preferred. Experience interacting with vendors/distributors and making payments to vendors/distributors is preferred. Experience reconciling expense purchases is preferred. Education Requirements Bachelor's degree in Business Administration/Management, Finance, Operations, or another related field highly preferred; if zero (0) years of experience, a Bachelor's degree in Business Administration, Finance, Operations, or another related field is required. Required Skills & Abilities Must be able to effectively communicate with customers and fulfill all duties and responsibilities as listed in the contract. Must be proficient in Microsoft Office suite including, but not limited to: Word, PowerPoint, Excel, and Outlook. Must be able to communicate and collaborate with corporate employees, clients, and colleagues in a professional, respectful, and timely manner. Must have daily and accurate time entry accounting for all service and non-service tasks. Must be able to articulate technical information to non-technical people. Must be self-motivated and self-directed with the ability to work with minimal direction and oversight. Must be able to pay very close attention to detail. Must be able to participate in an on-call rotation. Must be able to use personal smartphone device on an as-needed basis to perform job-related tasks such as supporting an on-call rotation, accessing Microsoft Teams and Outlook, and enabling/signing into multi-factor authentication (MFA) applications. Incoming and outgoing calls are made via an assigned extension in Microsoft Teams desktop; no requirement to use a personal smartphone device to support phone calls. Background Check Requirements Must be able to pass a favorable Background Check. US Citizenship Requirements To comply with CMMC requirements, as well as U.S. Government contracts, U.S. citizenship is required. Benefits Competitive Compensation Package: Comprehensive medical, dental, and vision benefits for you, your spouse, and your dependents. Health Saving Account (HSA) with employer contributions. Dependent-care Flexible Spending Account (FSA). Parking and Transit Flexible Spending Account (FSA). Excellent PTO package (based on status). Immediately vested 401(k) with employer matching. Employee Assistance Program (EAP). Employee Referral program with compensated referrals. Additional compensation for on-call duty weeks, including a premium for weeks that include a Federal holiday. Paid training and tuition reimbursement program. Employee mentorship program and internal promotion opportunities. Virtual team building activities. Wellness challenges. We are a Disabled-Veterans-41 CFR 60 1.4, Equal Opportunity Employer. Devoted to creating a diverse and friendly workplace, we do not discriminate against any employee or applicant because of race, age, sex, color, physical or mental disability, religion, sexual orientation, gender identity, marital status, national origin, or veteran status. Our goals and beliefs are that diverse backgrounds and experiences empower and enable us to offer our customers an unmatched level of service. People of color, women, LGBTQIA+, veterans, and persons with disabilities are encouraged to apply! This position is currently accepting applications. #J-18808-Ljbffr Sawdey Solution Services