Team Member - Estate Transition Specialist

Job Description

Job Description

Position Overview: The Team Member role supports seniors and families through life transitions including downsizing, relocation, estate clear-outs, online auctions, and home preparation services.

• Team Members work directly with clients and fellow team members to provide compassionate, organized, and efficient support during often emotional transitions.
• This position is ideal for someone who enjoys helping people, staying active, working in different environments, and being part of a supportive team.

• Assist with sorting, organizing, packing, and resettling household belongings
• Prepare items for online auction, donation, shipping, or disposal
• Photograph and catalog items using mobile technology
• Stage and organize homes for estate sales, auctions, or move preparation
• Support auction pickup events and estate sale operations
• Deliver exceptional customer service to clients, families, and community partners
• Maintain respectful, compassionate, and professional communication with clients and coworkers
• Work collaboratively with team members to complete projects efficiently
• Follow company procedures for handling client property with care and confidentiality
• Adapt to changing project needs, timelines, and work environments
• Perform additional duties as assigned

• Strong customer service and communication skills
• Positive attitude and professional demeanor
• Dependable with prompt and regular attendance
• Comfortable using smartphones and mobile apps
• Ability to work both independently and as part of a team
• Flexible and adaptable in fast-paced environments
• Interest in antiques, resale, collectibles, or online marketplaces is a plus
• Ability to maintain discretion and empathy when working with families in transition
• Reliable transportation and valid driver’s license preferred

• Ability to frequently stand, walk, bend, and lift
• Ability to lift and move boxes, furniture, and household items as needed
• Comfortable working in homes with varying levels of clutter, dust, or cleanliness
• Ability to work in different environments and weather conditions as needed

• Territory is primarily on the west side of Cincinnati, but job sites can be throughout the tri-state in Harrison, Hamilton, Fairfield, Downtown, Indiana or Northern Kentucky.

• At Caring Transitions, we help families navigate major life transitions with compassion and professionalism. Our team members make a meaningful difference while working in a flexible, team-oriented environment where every day is different.

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