Senior Product Operations & Reporting Manager

At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it.

Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear.

While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. [We champion every identity.]( One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work.

We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management.

This Product Operations & Reporting Sr. Manager is part of the Portfolio Strategy & Operations team within the Product organization. You will work closely with Product Management, Engineering, and other cross-functional stakeholders on critical operational cadences and reporting to promote transparency and efficiency across the organization. You will report to and be mentored by the Sr. Director of Portfolio Strategy & Operations.

• Drive key Product organization operational cadences such as Product QBR and product planning processes
• Gather Product Management requirements for product planning tool enhancements and convey to technical team who configures changes
• Proactively identify opportunities for process improvement across the Product Management organization and leverage GenAI to think creatively and lead the design and implementation of these solutions
• Establish and track key performance metrics used to assess product performance, including financial performance, operational performance, product usage and adoption, and other product related metrics
• Work closely with team members to compile regular reporting packages and collaborate on new analysis areas
• Lead ad-hoc product management programs and initiatives to increase organizational efficiency and effectiveness

• BA/BS degree in Economics, Finance, Statistics, MIS, Business Administration or related analytical field
• 5+ years of experience in management consulting, operations, program management, or finance; familiarity with enterprise software/SaaS industry a plus
• Experience using GenAI tools (e.g., Glean, Gemini), Excel, PowerPoint and/or Google Suite to conduct analyses, create reporting, and effectively communicate key insights and takeaways
• Excellent quantitative and financial modeling skills as well as ability to effectively present and communicate insights and recommendations
• Strong organizational and project management skills
• Light to moderate travel may be required

In accordance with Colorado’s Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities.

We believe in and facilitate a flexible, collaborative work environment. We’re growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that’s who we want to succeed with every day.

• A company culture that empowers you to do your best work.
• Employee Resource Groups that create a sense of belonging for everyone.
• Regular company and team bonding events.
• Competitive benefits and perks.
• Global volunteering and community initiatives

• Generous PTO & Holiday Schedule 
• Parental Leave
• Progressive Healthcare Options
• Retirement Programs
• Opportunity for Education Reimbursement 
• Commuter Offset (Specific locations)