Care Coordinator

Care CoordinatorJoin a team that is inclusive and embraces all individuals. Intermountain Centers is one of the largest statewide behavioral health and integrated care organizations in Arizona. In this role, the Care Coordinator will be responsible for utilizing an integrated case management model that includes assessment, planning, implementation, and monitoring. The Care Coordinator is responsible for the management of the member's whole health and will provide the services and coordination that are needed/requested.Job responsibilities include observing members, listening to concerns, and recording observations; documenting and reporting any areas of concerns related to the member's behaviors/interactions in clinical records per policy; supporting agency's mission, goals, and management decisions; monitoring the health and safety of members, the signs, and symptoms of their mental illness, reporting any concerns to the appropriate staff in accordance with reporting policies; exhibiting professionalism and positive role modeling for members, peers, and outside groups/visitors; accurately reading, recording and interpreting information, including assessments, measures, and diagnostic criteria; providing services and coordination based on member needs/requests; working effectively with the member's support system, and clinical/therapeutic groups; acting as an advocate and liaison for member's access to resources to support service plan goals; participating in individual and team supervisions as required by licensing, agency, funding source or as requested by supervisor; identifying appropriate providers and facilities through the continuum of care and communicating with an interdisciplinary team to develop and maintain positive working relationships with members, families, and providers; working collaboratively with primary care health care professionals and interdisciplinary team to offer individualized assistance with improving and maintaining quality member care; maintaining and updating member records, including assessments and treatment plans; developing "individual" service plans that are time specific and action oriented; completing progress notes using the appropriate covered service billing codes and meeting engagement/unit expectations; completing all training required by licensing, agency, and funding source or as requested by supervisor; exploring community resources to seek alternative options; monitoring and evaluating the effectiveness of the individual service plan; responsible for following any policies, procedures, and controls established by the organization, the HIPAA Privacy Officer, and/or the HIPAA Security Officer regarding access to, protection of, and the use of the PHI; maintaining an approved schedule, and acceptable level of attendance; and performing other related duties as assigned or necessary as they relate to the general nature of the position.Qualifications include a Bachelor's degree in a field related to behavioral health, social work etc. OR an Associate's degree in a field related to behavioral health, social work etc. AND 2-years related experience OR an H.S diploma and 4 -years behavioral health related experience.Regulatory requirements include being at least 18 years of age; possessing a DPS Level I fingerprint clearance; having CPR, First Aid, AED certification, if required; holding a current, valid Arizona Driver's License and 39-month Motor Vehicle Report and proof of vehicle registration liability insurance to meet insurance requirements, if required; and having an initial current negative TB test result, if required (Employer provides).