Personal Injury Senior Case Manager (Hybrid)

Job Description

Job Description

Our firm is growing at a rapid pace, and we are looking for a top tier case manager to work alongside a senior attorney to help harness our growth and own their own case load. Ample opportunities for bonus compensation included.

We are a high-performing personal injury law firm with a 45 year legacy representing law enforcement, first responders, and our broader community. We are building a modern, client-focused firm designed to maximize case value, not just volume.

The Opportunity

This is not a traditional case manager role. You will work directly senior attorneys and staff. Your responsibility is to own your files from sign-up through demand readiness and assist in negotiating resolutions, ensuring every case is positioned for maximum value and smooth transition to resolution or litigation.

We are looking for someone who:

• Takes pride in running their own cases
• Makes client communication top priority
• Thinks critically, not just procedurally
• Moves cases forward aggressively
• Wants to be part of building a high-performance operation

What You’ll Own

• Full lifecycle management of a pre-litigation caseload
• Immediate client engagement post-sign-up (setting tone, expectations, trust)
• Assisting with medical treatment and provider relationships
• Proactive communication with clients to drive treatment consistency and case progress
• Identification of escalation points (liability issues, treatment gaps, litigation potential)
• Preparation of cases for demand and/or transition to litigation
• Collaboration directly with the Managing Attorney on strategy and case direction

What Success Looks Like

• Cases move forward quickly and consistently (no stagnation)
• Clients stay engaged in treatment and feel informed
• Files are clean, organized, and demand-ready
• Issues are identified early not discovered late
• The Managing Attorney can rely on you to own the details and drive execution

Who You Are

Required:

• 3+ years of personal injury case management experience
• Strong understanding of pre-litigation workflow (treatment, records, bills, demand prep)
• Excellent client communication skills
• Highly organized with strong attention to detail
• Ability to manage multiple cases while maintaining quality and urgency

What Sets You Apart:

• You take initiative instead of waiting for direction
• You think in terms of outcomes, not just tasks
• You are comfortable being held accountable to performance
• You want more responsibility and visibility into how cases are handled at a high level

Compensation

We are willing to pay for experience and ownership.

• Competitive salary based on experience
• Performance-based bonuses
• Opportunity for growth as the firm continues to scale

What We Offer

• Direct access to firm leadership and case strategy
• A high-performance, team-oriented environment
• Clear expectations and autonomy to execute
• Health insurance
• 401(k) with company match (after 1 year)
• Paid time off and holidays

Work Location

Hybrid – Foxborough, MA

How to Apply

Send your resume and a short note explaining why you are ready to take ownership of a high-level caseload to:

Subject: Senior Case Manager Application – [Your Name]

This description is designed to outline the primary responsibilities and expectations of the role. It is not intended to be a comprehensive list of all duties, and responsibilities may evolve or expand based on business needs and the growth of the firm.