Customer Support Lead - Build & Scale Health Platform, Remote
Map Staffing & Solutions Group
New York, NY
- Remote job
MAP SSG is seeking a Customer Support Lead for its consumer health platform, building member-support from the ground up. This high-agency role partners with Product, Engineering and clinical teams to shape the support function as the company prepares to launch. You will own tooling, playbooks and workflows, configure Intercom, and design AI-assisted deflection while maintaining warm, clear member communications. Remote work across the United States is supported with a base salary and equity. #J-18808-Ljbffr MAP SSG
Vacancy posted 3 days ago
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