Application Support Engineer

Title : Application Support Engineer-Oracle Financial Crimes Platform


Location: Brooklyn, OH (Hybrid)


Duration : Contract to Hire

The manager would prefer this be a Hybrid position 2 days in office a week at 4910 Tiedeman Brooklyn OH but will consider remote for the right candidate. City and State must be listed on resumes.

Job Summary


We are seeking a Software Engineer to support and enhance the Oracle Financial Crimes Platform (version 8.1.1), a mission critical system used to enable Anti Money Laundering (AML) detection, case management, and regulatory reporting. This role is responsible for ensuring the stability, compliance, and controlled evolution of the Oracle FCP 8.1.1 environment through strong engineering practices, disciplined production support, and close partnership with Financial Crimes Risk Management and AML Operations. The ideal candidate has hands on experience supporting Oracle based, batch? Driven platforms in highly regulated environments and understands the operational rigor required for financial crimes technology.

Key Responsibilities Oracle FCP 8.1.1 Platform Support


Provide engineering support for Oracle Financial Crimes Platform v8.1.1, including:


Transaction monitoring outputs


Alert generation and suppression behavior


Enterprise Case Management (ECM)


Downstream regulatory workflows (e.g., CTR related processing)


Support daily and ad?hoc batch cycles, scheduled jobs, and data feeds that drive FCP processing


Troubleshoot and resolve production issues related to:


Missing or unexpected alerts


Data quality or ingestion issues


Batch failures or performance degradation


Perform detailed root cause analysis and document findings in alignment with audit and regulatory expectations

Change, Risk & Control Management


Support configuration changes, fixes, and enhancements within the constraints of FCP 8.1.1 architecture and approved governance processes


Ensure all changes follow established change management, validation, and separation of duties controls


Maintain technical documentation, runbooks, and operational procedures required for audits, exams, and regulatory reviews


Partner with Risk and Compliance teams to assess regulatory impact of platform changes and production incidents

Testing & Release Support


Participate in regression testing and validation activities for changes impacting Oracle FCP 8.1.1 and integrated platforms


Support environment coordination, test data preparation, and post release verification


Assist with release planning and production readiness activities, ensuring no unintended regulatory or operational impact

Collaboration & Delivery


Work closely with AML Operations, Financial Crimes Risk Management, and enterprise technology teams to translate business and regulatory needs into technical outcomes


Contribute to Agile or Kanban?based delivery models, including backlog refinement and technical design discussions


Act as a technical escalation point for complex platform issues detected by operations or monitoring tools

Required Qualifications


Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent experience


5+ years of experience supporting or engineering enterprise applications in regulated environments


Strong experience with:


Oracle databases and SQL


Batch processing and scheduled job execution


Production support and incident management


Demonstrated experience working on systems subject to regulatory oversight, audits, and exams


Strong analytical, documentation, and communication skills

Preferred Qualifications


Direct experience with Oracle Financial Crimes Platform (FCP / FCCM) version 8.x, preferably v8.1.1


Familiarity with AML concepts such as transaction monitoring, alert review, and case workflows


Experience supporting platforms integrated with multiple upstream and downstream data sources


Experience operating in T2/T3 or CI?Owner?style accountability models


Exposure to financial services regulatory frameworks (BSA/AML, OFAC, CTR/SAR processes)

Strong experience with:


UNIX - experience with script writing


Oracle - SQL, Stored Procedures


Mainframe experience including


TWS job scheduling


JCL


LCM (for module migration)


WebSphere V9.X


Java V1.8


Dynatrace - Monitoring and Debugging


Batch processing and scheduled job execution


Production support and incident management