Customer Success Lead — Health Research Platform (Hybrid SF)
S27a
Alethios is expanding its customer success function. You will own study startup, go-live, and study operations, working directly with researchers and sponsors to launch and run studies. You’ll build automated dashboards and templated onboarding to scale five to ten studies per month and beyond, while shaping product direction with client feedback. The role emphasizes relationship management, tool-building, follow-through, and a data-driven, creative approach to making studies successful. #J-18808-Ljbffr S27a
- ...Alethios is a decentralized health research platform. We give researchers one place... ...function. You'll define what customer success means at Alethios, reporting... ...thinking shapes the product daily SF office with flexibility : this role is hybrid out of our San Francisco...PlatformWork at office
- A leading AI-powered platform in San Francisco seeks a Customer Success Professional to own deployment and activation success across customer portfolios. The role involves... ...training sessions. The position offers a hybrid work environment and includes competitive benefits...Platform
- Aware Health is hiring a Director of Engineering in San Francisco for a full-time, on-site/ hybrid schedule (3 days in SF). You will lead and scale our engineering team, shaping AI-driven healthcare solutions and platforms to advance orthopedic care. Ideal candidates bring...PlatformFull time
$108.47k - $162.7k
...reimagining how we deliver and pay for health care. Castlight Health has created the... ...combined, tech-enabled navigation platform and primary care model delivering value... ...lower total cost of careWe are seeking a Customer Success Lead to join our Customer Success team...Platform$65k - $75k
...healthcare tech startup in San Francisco. This hybrid role allows you to work 3-4 days in the... ...while you build a pipeline and generate leads for an innovative AI documentation platform. You will engage with decision-makers in home health and have the chance to progress into an...PlatformWork at office- ...hires, giving you ownership and direct impact on how we serve customers and scale internal processes. This hybrid role sits at the intersection of Customer Success and Product Quality, ensuring the platform is bug-free while helping customers achieve their hiring goals...Platform
- Perfect Venue in San Francisco is seeking a Senior Customer Success Specialist to support, onboard, and grow our venue customers. You... .... This in-office role requires 3-4 days/week in the SF office. You will lead onboarding, conduct product demos, run proactive check-ins...Work at office3 days per week
- Customer Success Lead Department: Sales & Service Employment Type: Full Time Location: San Francisco... ...organizations capture maximum value from Recentive platforms. You’ll collaborate externally and... ...we’ll go. Our new west-coast office in SF is a testament to that growth and will...PlatformFull timeWork at office
- ...is growing rapidly and looking for a Customer Success Lead to build and head our best‑in‑class customer... ...derive maximum value from our platform by overseeing the customer journey, working... ...is required. Location: This is a hybrid role requiring 2-3 days of in‑person collaboration...Platform
- ...moments that matter. Our platform learns what’s working,... ..., real enterprise customers, and a product that’s changing... ...As our Senior Customer Success Manager, you’ll be the... ..., engagement cadences, health scoring, QBR frameworks... ...of our people Remote: SF, Vancouver, New York or...PlatformRemote workDay shift
- ...Ramp, Notion, and leading AI labs use Juicebox... ...alongside 5,000+ customers from early‑stage... ...scalable customer success motion. You'll own... ...customer journey, health scoring, lifecycle... ...Gainsight, or similar platforms. Founder... ...willing to relocate to SF (in‑person 5 days...PlatformRelocation
$80k - $90k
...impact on how we serve our customers and scale our internal... .... This is a unique hybrid role designed for someone... ...intersection of Customer Success and Product Quality, ensuring our platform is bug‑free while helping... ...accounts. Monitor account health and usage patterns to...Platform- ...Biology | Python | Hybrid, San Francisco... ...and experimental platforms to integrate AI generations... ...innovation in health and sustainability... ...have experience leading data-driven projects... ...field, with research experience in protein... ...performance and improve success rates. Partner...PlatformFull timeFreelanceImmediate startRemote work
$220k - $258k
...: Glean is the Work AI platform that helps everyone work... ...to govern, scale, and customize AI across their entire... ...Growth Product Marketing Lead to lead how we engage,... ...lifecycle stages, goals, and success metrics. Design and... ...: This role is hybrid (4 days a week in our Mountain...PlatformWork at officeHome officeFlexible hours$80k - $150k
...brands — and make them wildly successful. What we are building at Conveo Conveo is the AI research platform enabling fast, affordable,... ...companies understand their customers and how well they can serve... ...options) with real upside Hybrid working model with offices in...Platform- Motive, a market-leading safety and operations platform, seeks a Senior Product Manager for Security and... ...product security, data quality, and customer trust. This role requires strong... ...on high-leverage initiatives. Hybrid role based in SF. #J-18808-Ljbffr MotivePlatform
- ...Jack is seeking a Marketing Manager to lead organic social media and influencer... ...storytelling into compelling campaigns across platforms and drive brand engagement. You’ll... ...optimize content through analytics. Hybrid role based in SF with strong emphasis on collaboration...PlatformSeasonal work
$110k - $170k
...About Hive Hive is the leading provider of cloud-based AI solutions... ...models, serving billions of customer API requests every month.... ...cross-functional Customer Success Lead to cultivate strategic account... ...Hive's API solutions and AI platforms. As the Customer Success Lead...Platform$75 - $85 per hour
...Releady is partnering with a leading healthcare technology... ..., and regional health plans nationwide, unifying... ...into a single governed platform that powers automation... ...contract term) Location: Hybrid — 2x/week onsite; San... ...Cordova, or Oakland (SF Bay Area) Compensation...PlatformContract work- ...across pods. The role blends leadership with hands-on work, requiring clinical practice, coding fluency, and strong execution. You will work in a hybrid SF office 3x/week, with competitive compensation and meaningful equity opportunities. #J-18808-Ljbffr Ambience HealthcareWork at office
- ...we’re building the most flexible and powerful UX research platform on the market—trusted by the world’s top brands... ...would love for you to join us. We are looking for a Lead Research Advisor to join our growing Customer Success department. You will drive and grow important...PlatformWork experience placementLocal areaRemote workFlexible hoursShift work
- A leading payments technology firm based in San Francisco is looking for a Customer Success Manager. You will ensure the success of our existing customers, owning new initiatives and driving insights from data. The ideal candidate has experience in product management or...Platform
$60 - $70 per hour
...partnering with a leading healthcare technology... ..., and regional health plans nationwide,... ...a single governed platform that powers automation... ...) Location: Hybrid — 2x/week onsite;... ...Cordova, or Oakland (SF Bay Area)... ...data reliability and customer experience issues....PlatformContract work- Okta is seeking a Sr. Customer Success Manager for its Enterprise Sector in... ...Okta's security and identity platforms. As a strategic advisor, you... ...orchestrate cross‑functional teams, lead strategic business reviews,... ...are published for CA and SF Bay Area. #J-18808-Ljbffr Socket...Platform
- A leading analytics firm based in California seeks a Customer Success Lead to foster relationships with clients and maximize the value they derive from the platforms. This role involves driving adoption, building playbooks for engagement, and serving as the key point of...PlatformFlexible hours
- Filevine, a Legal AI platform, is seeking a Customer Marketing Manager to own post-join narratives and scale advocacy across its LOIS-powered platform... ...and repeat revenue. You will collaborate with Customer Success, Sales, and Product to design campaigns, case studies,...Platform
- ...5 habits that research shows are tied... ...significantly improved health outcomes:... ...for their customers. This role ensures... ...the Truemed platform, this role... ...simultaneously. Lead end-to-end... ...each merchant's success. New... ...Los Angeles preferred / SF / Austin // Hybrid...PlatformShift work
- Castlight Health, Inc. is seeking a Customer Success Lead to manage enterprise accounts and drive renewal strategy and growth. You’ll partner with sales, data & analytics, and the executive team to ensure value delivery across digital and advanced primary care capabilities...
- Omada Health is looking for a Customer Success Associate in San Francisco to support SMB clients. The role involves managing customer relationships, driving satisfaction, and expanding the client base. Applicants should have a bachelor's degree and 2+ years in healthcare...Remote jobFlexible hours
- ...Into DataAt Komodo Health, our mission is to... ..., Sales, to lead and expand our partnerships... ...by creating customized proposals that include... ..., insights platforms, timelines, and budget... ...Product, Customer Success, Engineering) to ensure... ...Health has a hybrid work model with hubs...PlatformFor contractorsWork at officeLocal area
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Success Lead — Health Research Platform (Hybrid SF). Be the first to apply!
- customer experience team leader San Francisco, CA
- customer success lead San Francisco, CA
- customer service team manager San Francisco, CA
- customer success coordinator San Francisco, CA
- customer success team lead San Francisco, CA
- customer service team lead San Francisco, CA
- customer experience lead San Francisco, CA
- customer service coordinator San Francisco, CA
- airline customer San Francisco, CA
- customer engineer San Francisco, CA


