Customer Success Lead — Health Research Platform (Hybrid SF)

Alethios is expanding its customer success function. You will own study startup, go-live, and study operations, working directly with researchers and sponsors to launch and run studies. You’ll build automated dashboards and templated onboarding to scale five to ten studies per month and beyond, while shaping product direction with client feedback. The role emphasizes relationship management, tool-building, follow-through, and a data-driven, creative approach to making studies successful. #J-18808-Ljbffr S27a