Business Analyst

Job Description

• Analyze and document complex business and technical requirements for system enhancements

• Serve as the primary point of contact between end users, federal stakeholders, and the development team

• Facilitate requirements gathering workshops, stakeholder interviews, and user feedback sessions

• Translate business needs into detailed functional and non-functional requirements

• Develop user stories, acceptance criteria, process flows, and workflow documentation

• Gather, synthesize, and prioritize customer feedback from multiple sources and stakeholder groups

• Collaborate with technical architects and developers to ensure feasibility of proposed solutions

• Ensure requirements and customer needs align with federal compliance, security, and accessibility standards

• Interface regularly with federal stakeholders to communicate progress, risks, and outcomes

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to View email address on click.appcast.io learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:

Skills and Requirements

• 8+ years of total professional experience with 5+ years in business analysis, customer liaison, or stakeholder-facing roles on technology projects

• Jira and Confluence

• Familiarity with Azure DevOps and similar AWS tools