Director of Property Management

The Director of Property Management is responsible for overseeing the strategic and day-to-day management of a portfolio of commercial and/or residential properties. This leadership role ensures operational efficiency, tenant satisfaction, financial performance, regulatory compliance, and the successful execution of property management initiatives. The Director will lead a team of property managers and support staff while partnering with ownership, vendors, and stakeholders to maximize asset value and portfolio performance.
Key Responsibilities


Leadership & Operations

• Provide leadership and direction to property management teams across multiple properties.
• Develop and implement operational policies, procedures, and best practices.
• Monitor property performance and ensure consistent service delivery across the portfolio.
• Mentor, coach, and develop property management staff to drive engagement and performance.

Financial Management

• Oversee annual budget preparation, forecasting, and financial reporting.
• Analyze operating expenses, revenue trends, and capital expenditures to maximize profitability.
• Review and approve property invoices, contracts, and purchase orders.
• Identify opportunities for cost savings and operational improvements.

Tenant & Client Relations

• Foster strong relationships with tenants, owners, and key stakeholders.
• Ensure high levels of tenant satisfaction through responsive communication and issue resolution.
• Oversee lease administration and coordinate with leasing teams to maintain occupancy goals.
• Address escalated tenant concerns and develop effective solutions.

Property Maintenance & Compliance

• Ensure properties are maintained to company standards and regulatory requirements.
• Oversee preventive maintenance programs and capital improvement projects.
• Manage vendor relationships, contract negotiations, and service agreements.
• Ensure compliance with local, state, and federal regulations, including safety and risk management standards.

Strategic Planning

• Develop long-term strategies to enhance property value and operational efficiency.
• Monitor market trends and recommend initiatives to improve asset performance.
• Support acquisitions, dispositions, and property transitions as needed.
• Prepare and present performance reports to executive leadership and ownership groups.

Qualifications

• Bachelor's degree in Business Administration, Real Estate, Finance, Property Management, or a related field preferred.
• 7 years of progressive property management experience, including multi-site management.
• 3 years of leadership experience managing teams and property operations.
• Strong knowledge of budgeting, financial analysis, lease administration, and asset management.
• Thorough understanding of landlord-tenant laws, property regulations, and compliance requirements.
• Experience with property management software and Microsoft Office Suite.
• Professional designations such as CPM®, RPA®, CCIM®, or ARM® are preferred.

EEO Notice


Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.


Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact View email address on click.appcast.io .


Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal .

Representation Notice


By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.

For residents of Ontario, Canada: Based on Highspring's discussions with its Client, Highspring's understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly).

Privacy Notice


Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies.

• California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here .
• Virginia residents may access our state specific policies here .
• Residents of all other states may access our policies here .
• Canadian residents may access our policies in English here and in French here .
• Residents of countries governed by GDPR may access our policies here .

Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here ( ). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring.

Pay Transparency Notice


Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:

• the individual's skill sets, experience and training;
• licensure and certification requirements;
• office location and other geographic considerations;
• other business and organizational needs.

With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.