Dispatch Shipping Supervisor

Job Description

Job Description

Description:

Tibbetts Lumber Co. LLC, a Lumber and Building materials employer, is seeking a full-time Dispatch Shipping Supervisor.

Essential Duties and Responsibilities

• Supervise and lead daily yard operations, providing direction and support to the Lumber Yard Foreman, delivery drivers, forklift operators, and yard personnel.
• Coordinate and dispatch daily deliveries for trusses, lumber, millwork, windows, and other building materials, ensuring timely and accurate service.
• Plan and optimize delivery routes to maximize efficiency, minimize driver hours, reduce transportation costs, and meet customer delivery commitments.
• Process delivery billing accurately and promptly, ensuring all deliveries are invoiced no later than the day of delivery.
• Verify incoming freight by matching packing slips with purchase orders in the Tibbetts system and resolve any discrepancies.
• Monitor delivery schedules and provide timely updates to customers, sales staff, and management regarding delivery status and potential delays.
• Ensure all employees receive required safety training, equipment certifications, and ongoing instruction to perform their duties safely and effectively.
• Provide hands-on coaching and on-the-job training for direct reports, including : product identification and SKU knowledge for inventory stored in the yard and warehouse, safe material handling practices, housekeeping and yard organization and forklift operation and equipment safety.
• Conduct weekly safety meetings ("Safety Huddles") to reinforce company safety policies, discuss workplace hazards, and promote a culture of safety.
• Complete performance evaluations for direct reports, provide coaching and development plans, and recommend compensation adjustments based on performance.
• Conduct monthly inspections of company trucks, trailers, and yard equipment, review Driver Vehicle Inspection Reports (DVIRs), and coordinate preventative maintenance with fleet personnel.
• Maintain a clean, organized, and safe yard by ensuring loading and receiving areas remain free of debris and recyclable materials are properly sorted and disposed of.
• Identify, report, and promptly address safety hazards to maintain compliance with company policies and applicable regulations.
• Support inventory accuracy through proper material handling, storage, and receiving practices.
• Collaborate with sales, purchasing, operations, and management to ensure efficient workflow and exceptional customer service.
• Perform additional duties and special projects as assigned.

Essential Qualifications and Requirements

• Minimum of five (5) years of experience in lumber yard, warehouse, or building materials operations, including supervisory or leadership responsibilities preferred.
• Experience coordinating deliveries, dispatching drivers, and managing logistics in a fast-paced environment.
• Bilingual in English and Spanish is preferred.
• Strong customer service, communication, and problem-solving skills with the ability to perform effectively under pressure.
• Proficient in Microsoft Office (Outlook, Excel, and Word).
• Experience with BisTrack (Epicor BisTrack), MiTek Management, or similar building materials software is preferred.
• Working knowledge of inventory control, shipping and receiving processes, and material handling best practices.
• Knowledge of load securement, weight distribution, and legal load limits.
• Basic mathematical skills, including counting, measuring, estimating, and inventory calculations.
• Ability to obtain forklift certification within 30 days of employment.
• Class A Commercial Driver's License (CDL) is preferred but not required.
• Demonstrated leadership skills with the ability to motivate, coach, and develop employees.
• Strong organizational skills with the ability to prioritize multiple tasks while meeting deadlines.

Physical Requirements

• Frequently lift and carry materials weighing up to 50 pounds and occasionally up to 75 pounds.
• Ability to work outdoors in varying weather conditions, including extreme heat, cold, rain, and humidity.
• Ability to stand, walk, bend, kneel, climb, push, pull, and perform other physical tasks throughout the workday.
• Ability to safely operate forklifts, yard equipment, and other material-handling machinery.

Benefits

Tibbetts Lumber offers an excellent benefits package to our employees, including:

• Competitive wages
• Medical insurance
• Dental insurance
• Life insurance
• 401(k) plan
• Vacation, Personal & Holiday pay
• Short & Long-Term Disability
• Flexible spending

Legal Disclosures

Tibbetts Lumber Co. LLC complies with all federal, state, and local laws prohibiting employment discrimination of any kind. Tibbetts Lumber Co. LLC is a Drug-Free Workplace and uses pre-employment drug testing to ensure that all potential employees do not use restricted substances. Tibbetts Lumber Co. LLC is an at-will employer and may terminate its employment relationship with most employees at any time, with or without cause, and without notice.