Facilities Coordinator

Facilities Coordinator – JLL Support the Facilities Manager in delivering comprehensive services to operate and maintain properties, including customer/client services, financial management, facility maintenance, procurement, and supplier management. Day-to-Day Responsibilities Assist the Facilities Manager in overseeing maintenance and repair services while maintaining client satisfaction. Provide 24/7 emergency call support and site attendance, following established escalation procedures and incident reporting protocols. Support work order management for in-house staff and vendors, meeting or exceeding site KPIs. Assist with monthly SLA monitoring, identify challenges, and plan corrective actions. Demonstrate strong collaboration and teamwork within the account team, driving development and implementation of IFM best practices and innovations. Assist in development and management of operating and capital budgets, supporting the implementation of short‑ and long‑term client projects. Assist in development and implementation of annual management plans and key performance indicators. Oversee appropriate monthly, quarterly, and annual reporting for clients while maximizing utilization of suppliers, preferred vendors/contractors, and M/WBE spending levels. Required Qualifications Minimum of two years of industry experience in a corporate environment, third‑party service provider, or consulting capacity. Excellent customer service and communication skills for effective stakeholder interaction. Ability to multi‑task and organize responsibilities to achieve portfolio goals while managing multiple priorities. Basic knowledge of building systems, including mechanical and electrical systems. Computer proficiency with ability to utilize various software platforms and systems for facility management operations. Availability for 24/7 emergency call support and site attendance as required. Strong problem‑solving skills with ability to follow established procedures and escalation protocols. Preferred Qualifications Experience with Computerized Maintenance Management Systems (CMMS). Background in budget development and financial management within facilities or property management environments. Knowledge of procurement processes and supplier management, including contract development and vendor coordination. Understanding of KPIs and SLAs in facilities management contexts. Experience with compliance requirements, audit standards, and regulatory protocols in commercial real estate. Project management experience and implementation of facility improvement initiatives. Familiarity with Minority/Women‑Owned Business Enterprise (M/WBE) requirements and supplier diversity programs. Location On‑site – Tempe, AZ. Visa and Employment Eligibility This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship. Equal Opportunity Employer JLL is an Equal Opportunity Employer and is committed to providing reasonable accommodations to individuals with disabilities. #J-18808-Ljbffr