Receptionist - State Farm Agent Team Member

Receptionist - State Farm Agent Team Member

Marijane Billington - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Benefits include licensing paid by agency, bonus based on performance, competitive salary, flexible schedule, health insurance, opportunity for advancement, paid time off, training & development.

About Our Agency: Born and raised in Texas, I attended the University of Texas in Austin and never left the city I love. After nearly a decade working in a longtime State Farm agent's office, I opened my own agency in Wells Branch—a community known for its strong family involvement and spirit. I became a State Farm Agent because it allowed me to connect with people in meaningful ways and challenge myself to grow. Over time, it's become more than a career—it's a calling. We work hard, support each other, and make every day both rewarding and fun. Our agency is dedicated to protecting what matters most, while also giving back through schools, charity events, and community activities. Team members enjoy competitive pay with commission, bonuses, and incentives, plus health insurance with an HRA, a $50K life benefit, team-building events, and in-office contests. I'll also help you get licensed, provide training, and support your career goals. If you're motivated, community-minded, and eager to grow with a supportive team, we'd love to hear from you!

Responsibilities:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.