Area Manager

Description LendNation is seeking an energetic, positive, customer‑service driven individual to serve as an Area Manager. The role provides leadership and direction to stores in the Central Mississippi region, ensuring attainment of all Company, Region, and Area operating objectives. We are especially interested in candidates with management experience and collections experience in customer service, banking, collections, or retail industries. The Area Manager will manage stores located in the communities of Brandon, Greenville, Indianola, Ridgeland, Jackson, Vicksburg, and Yazoo City, with regular travel to these locations. Primary Duties Meet all area operating and profitability goals and objectives. Ensure exceptional customer service is provided to all customers. Ensure all transactions are completed in compliance with all Federal, State, and local laws. Ensure all company operational policies and procedures are followed. Document and resolve all customer/employee comments and complaints or direct issues to appropriate management for resolution. Ensure all associates are aware of and receive proper training on all aspects of company procedures and policies, job descriptions, and computer systems. Recruit, hire, train, evaluate, and discipline team members as needed. Perform and ensure that all performance reviews are provided in a timely manner. Take a lead role in the development and promotion of effective career‑development programs within the area. Develop and maintain good working relationships with local banking institutions and competitors. Review operational results on a daily, weekly, and monthly basis. Develop and execute plans to improve branch and area performance as needed. Develop and implement strategies to increase total market share and revenues. Provide operational support and resolve day‑to‑day issues by working with all departments. Monitor all safety/security standards, and report problems to appropriate management or security personnel. Assist the Regional Manager and, as requested, oversee the opening of new locations. Audit and report area locations as needed. Respond to all emergency calls as needed. Perform local travel as needed to support branch activities. Must have a valid, state‑issued driver’s license and maintain auto insurance at the minimum amount required in the state. Evidence of auto insurance will be required at the time of hire and regularly thereafter. Must be able to meet the physical requirements for the position. Perform travel as needed. Other duties as assigned. Skills, Experience, And Physical Requirements Minimum of 1 year experience in a multi‑unit retail operations environment preferred. Excellent written and verbal communication skills. Excellent management skills. Excellent time‑management skills. Ability to coach and develop people. Experience in customer service, banking, collections, or retail industries preferred. Must have safe, secure, and reliable private transportation for regular bank cash deposits. Excellent computer skills. Must be at least 18 years of age. Must have proof of eligibility to legally work in the U.S. High School Diploma or GED required. Benefits 401(k) Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Referral program Vision insurance About The Company QCHI (LendNation/Title Cash) is a leading customer‑focused provider of convenient financial solutions that meet the immediate needs of mainstream consumers. With more than 30 years of experience, QCHI has become a trusted leader in the alternative financial services market, primarily providing credit options for consumers underserved by traditional banking institutions. The company also offers services to small businesses. Operating in the specialty finance industry, QCHI provides services through a network of approximately 230 branches across the United States and online under the brands LendNation, Title Cash and 310‑Loan in Canada. QCHI / LendNation / Title Cash is an Equal Opportunity Employer. #J-18808-Ljbffr