SOCIAL SERVICES PROGRAM SPECIALIST 3

Social Services Program Specialist 3

The Nevada Health Authority is seeking a Social Services Program Specialist 3 in Reno. This position will develop monitoring tools and instruments to evaluate Statewide Health Care Access and Recruitment Program (SHARP) subrecipient performance against defined milestones and subaward requirements, including comprehensive reviews of program operations, management practices, and financial records. Responsibilities include conducting detailed audits, identifying areas of non-compliance, summarizing findings in written reports, and collecting and analyzing subrecipient data. The incumbent will also conduct on-site visits to verify project progress and provide technical assistance to statewide stakeholders.

Social Services Program Specialists perform administrative and professional work in conjunction with the administration of statewide public assistance, medical assistance, or social services programs. Positions allocated to this series are primarily focused on program administrative functions which include interpretation of regulations and laws; development of program policies and procedures; quality assurance and quality control; preparation of statistical and narrative reports for federal and State entities and division/department management; and development and enhancement of automated systems that support program operations. While incumbents in this series may interact with clients to resolve customer service issues, the purpose of these positions is not the delivery of direct services to program participants. Employees may be assigned supervisory or lead worker responsibility at any level in the series, but this responsibility does not, by itself, warrant allocation to a higher level.

This job specification lists the major knowledge, skills and abilities of the job and is not all inclusive. Incumbent(s) will be expected to have knowledge, skills and abilities from a previous level. Working knowledge of: organizational structures and political subdivisions and systems; management practices and service delivery applicable to social services; methods and techniques of program development, implementation and administration; legislative proceedings and processes; data processing concepts including general database, system security, data communication, and multiple platform strengths and weaknesses. General knowledge of: methods and practices of evaluating, monitoring, delegating and training staff; financial planning and budget analysis related to program operations. Ability to: recommend solutions for complex system variables such as staff and funding shortages increasing client needs and numbers, and increasing federal procedures and coverage requirements; develop cost-effective solutions to problems within budgetary constraints and available resources; develop computer system needs specifications in a logical manner and communicate system needs to computer programmers; and set up a testing mechanism to validate programming changes; investigate complex and sensitive issues and problems and make recommendations to management; maintain professional working relationships with all levels of government and public officials; read and understand complex documents such as court orders, federal and State laws and regulations, Supreme Court decisions, technical journals, and legislative studies; write complex technical and legal material to communicate with government, legal, legislative, and public entities and computer programming staff; coordinate the activities of various units and programs; coordinate and cooperate with the division, other State agencies and federal staff to maximize service delivery; interpret, analyze and direct the development and implementation of program policies and procedures; work with upper level management including administrators, directors, presidents, and chief executive officers; evaluate the need for policy clarification based on inquiries, case reviews and field requests; speak publicly to various groups and before the legislature; coordinate the development and implementation of quality standards; analyze and solve complex programmatic problems. Skill in: analyzing computer user needs; and developing appropriate solutions and requirements; researching and evaluating computer hardware and software needs; assisting data processing staff in developing bridging specifications to program areas that interact with computer processes and output.

The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages.

Benefits include:

• Health Insurance: Medical, dental, life, and disability insurance programs for employees and their dependents/family are offered through the Public Employees' Benefits Program (PEBP).
• Vacation: Accrual of three weeks of annual leave each year.
• Sick Leave: Accrual of three weeks of sick leave each year.
• Holidays: 12 paid holidays per year.
• Retirement: Participation in the Nevada Public Employees Retirement System (PERS). Employees do not contribute to Social Security but will contribute to PERS if their position is at 50% or more full-time equivalency. For more information on how PERS service may impact Social Security benefits, visit the SSA publication (Download PDF reader).
• Deferred Compensation: The State offers a voluntary Deferred Compensation Program.
• No Nevada state income tax.
• Public Service Loan Forgiveness: Eligible due to public sector employment.
• Longevity Payments Eligibility: Employees who have received a performance rating of "standard" or better and have completed eight (8) or more years of continuous service are eligible for longevity pay.

Additional benefits may apply to employees covered under a Collective Bargaining Agreement (CBA), depending on their designated bargaining unit. For more information, visit the Labor Relations Unit (LRU).

For more details about your rights and responsibilities as a State of Nevada employee, please review the State of Nevada Employee Handbook (PDF) (Download PDF reader).

*** State Holidays The holiday schedule for State employees is established by the Legislature.

The following are legal holidays:

January 1.............................................. New Year's Day

Third Monday in January.................. Martin Luther King, Jr.'s Birthday

Third Monday in February................ Washington's Birthday

Last Monday in May........................... Memorial Day

June 19................................................ Juneteenth Day

July 4.................................................... Independence Day

First Monday in September.............. Labor Day

Last Friday in October....................... Nevada Day

November 11...................................... Veterans' Day

Fourth Thursday in November........ Thanksgiving Day

Friday following the Fourth Thursday in November...................... Family Day

December 25...................................... Christmas Day

When January 1, June 19, July 4, November 11, or December 25 falls on a Saturday, the preceding Friday is the observed legal holiday. If these days fall on Sunday, the following Monday is the observed holiday. Eligibility for holiday pay is covered by the provisions of NAC 284.255