Medical Records Coordinator

San Diego's St. Paul's PACE program (Program of All-Inclusive Care for the Elderly). This innovative program is for individuals 55 years or older, who are living with chronic illness, or disabilities and need coordinated medical care to continue living as independently as possible in their home and community. The healthcare teams at St. Paul's PACE provide a hands-on approach coordinating medical, social, and home care services so individuals no longer need to manage their medical care alone.


Job Summary:

The Medical Records Coordinator is responsible for managing and maintaining participant medical records in compliance with PACE, CMS, HIPAA, and organizational requirements. This role supports the timely collection, organization, release, and maintenance of medical information for both prospective and active participants and serves as a supporting member of the St. Paul's PACE Interdisciplinary Team (IDT).

Key functions include requesting and releasing medical information, preparing and maintaining electronic participant records, ensuring records are complete and audit-ready, and supporting quality assurance and compliance activities. The Medical Records Coordinator works closely with Center leadership and the IDT to promote continuity of care through accurate and timely medical record management.

This position falls under the Care Coordination Department and is under the direct supervision of the Care Coordination Supervisor, while providing day-to-day administrative and operational support to Center Directors, Supervisors, and the Interdisciplinary Team.

Qualifications and Requirements:

• Education: High school diploma or equivalent (required)
• Experience: One year experience in a medical records or healthcare administrative role

Duties & Responsibilities:

• Request, receive, track, and release medical records for prospective and active PACE participants
• Prepare, organize, and maintain participant electronic medical records within the EHR system
• Scan, index, attach, and reconcile internal and external medical documentation in the EHR
• Ensure medical records are complete, accurate, and maintained in accordance with PACE and CMS requirements
• Manage medical record requests and release of information in compliance with HIPAA policies
• File, copy, fax, and electronically distribute medical information as needed
• Support quality assurance, compliance, and audit activities, including chart reviews and documentation completeness checks
• Assist Center Directors and Supervisors with monitoring documentation timelines and record readiness
• Communicate and collaborate with IDT members, providers, vendors, and external partners
• Support onboarding of new participants through timely chart preparation and record coordination
• Perform other related duties as assigned to support Care Coordination and program operations

St. Paul's Benefits:

• Health, dental, vision, life
• Same day pay available!
• Flexible Vacation Time - 17 days!
• Paid Sick Time
• Education reimbursement - up to $3,000 a year!
• Qualified Public Student Loan Forgiveness (PSLF) employer
• 403(b) with match
• Child care available
• Employee referral bonuses
• Upward mobility!

You Make Us Who We Are!

At St. Paul's Senior Services, we believe a diverse workforce has driven our history of enriching the lives of senior communities in San Diego, which is why we are committed to cultivating an environment where you feel empowered, supported and respected. By valuing your unique perspective, voice, strengths, experience and background, we aim to foster a culture where you feel included and comfortable being your true self. You matter!

St. Paul's is the leading provider of caring senior services since 1960. We have locations throughout San Diego County including 5 in San Diego (Bankers Hill), 2 in Chula Vista, and 1 in El Cajon. St. Paul's strives to be the most outstanding and innovative senior home and service provider in California. We are dedicated to serving the physical, spiritual and social needs of the elderly and community, fostering a culture of diversity and inclusion within the highest quality facilities, health care and programs consistent with affordable costs.


YOU MUST BE ABLE TO CLEAR FINGERPRINTS THROUGH DOJ AND FBI IN ADDITION TO A DRUG SCREEN CLEARANCE.

To learn more about St. Paul's Senior Services, please visit

St. Paul's Senior Services is an Equal Opportunity Employer