Medical Coordinator

Medical Coordinator

The Medical Coordinator is responsible for arranging and coordinating appropriate health services for children in care, including urgent, emergency, and preventive care. This role ensures children receive timely and comprehensive medical care while maintaining complete and confidential medical records in accordance with agency policy, program requirements, and applicable licensing regulations.

The Medical Coordinator ensures effective communication of children's medical needs to case managers, clinicians, and program staff; schedules healthcare appointments; coordinates transportation to medical appointments; ensures qualified interpretation and translation services are available when needed; and serves as a liaison to community healthcare providers. This position supports the organization's commitment to trauma-informed, culturally responsive, and high-quality care for all children served.

Essential Duties and Responsibilities:

• Arrange and coordinate appropriate health services for children in care, including urgent, emergent, and preventative medical services.
• Maintain complete, accurate, and confidential medical records in accordance with agency policy, program standards, licensing regulations, and funding requirements.
• Ensure appropriate communication of medical and health needs to case managers, clinicians, program leadership, and other relevant staff.
• Schedule and coordinate medical, dental, vision, behavioral health, and specialty healthcare appointments.
• Coordinate transportation to medical appointments in accordance with agency transportation and safety policies.
• Ensure qualified interpretation and translation services are available for medical appointments and healthcare communications when needed.
• Serve as liaison between the program and community healthcare providers, hospitals, specialty clinics, and public health entities.
• Monitor medical compliance requirements, including immunizations, physicals, medication management, and follow-up care.
• Prepare, compile, submit, and maintain medical documentation, reports, and records required for programming, licensing, and internal compliance monitoring.
• Review programs portals and internal systems to ensure required medical documentation is uploaded accurately and promptly.
• Provide medical status updates to authorized sponsors, family members, and staff as appropriate and in accordance with confidentiality regulations.
• Participate in multidisciplinary team meetings and service planning to ensure medical needs are incorporated into individualized service plans.
• Support discharge planning by ensuring continuity of medical care and transfer of appropriate medical documentation.
• Adhere to mandated reporting laws and child abuse reporting requirements.
• Attend required trainings, meetings, and professional development activities.
• Perform other duties as assigned by supervisor or leadership.

Competencies:

• Problem Solving Identifies and resolves problems promptly; gathers and analyzes information skillfully; develops alternative solutions.
• Communication Communicates clearly verbally and in writing; maintains appropriate confidentiality; keeps stakeholders informed.
• Teamwork Collaborates effectively across medical, clinical, and case management teams.
• Planning and Organization Prioritizes tasks, manages scheduling logistics, and maintains accurate documentation.
• Professionalism Demonstrates reliability, cultural humility, and trauma-informed engagement.
• Judgment Uses sound clinical and administrative judgment while maintaining compliance with regulations and policy.

Preferred:

Bilingual in Spanish preferred but not required.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Minimum of 1 year of employment in public health or a healthcare setting with demonstrated experience in: Care coordination, Health administration, or Direct clinical care, and any of the following:

Licensed Practical Nurse (LPN/LVN) or higher health-related qualification (e.g., Licensed Registered Nurse (RN) with a bachelor's degree), OR

Bachelor's degree in nursing, Public Health, Health Administration, Social Work, or other relevant health-related field

Required Qualifications:

Must be at least 21 years of age

Valid Driver License

Ability to pass required background clearances

Education / Experience:

Licensed Practical/Vocational Nurse (LPN/LVN), Registered Nurse (RN), or Bachelor's degree in a relevant health-related field with at least one year of experience in healthcare coordination, child welfare medical services, or public health programs.

Experience working with children, families, or vulnerable populations preferred.

Language Ability:

Bilingual in Spanish is requested but not required. Read, analyze, and interpret business, professional, technical, or governmental documents. Write reports, business correspondence, and procedure manuals. Effectively present information and respond to questions from managers, customers, and the public.

Mathematical Ability:

Comprehend and apply principles of advanced calculus, algebra, and advanced statistical theory. Work with concepts such as limits, rings, quadratic and differential equations, and proofs of theorems.

Reasoning Ability:

Apply logical thinking to a wide range of intellectual and practical problems. Dealing with nonverbal symbolism (e.g., formulas and equations) in difficult phases. Deal with a variety of abstract and concrete variables.

Computer Skills:

Proficiency in MS Office (Word, Excel, Outlook)

Proficient in the use of standard office equipment.

Electronic Medical Record and UC Portal Software

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Physical Demands:

The physical demands described here are representative of those required to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit.

The employee is frequently required to use their hands to finger, handle, or feel, and to talk or hear. The employee is occasionally required to stand and walk. The employee must be able to lift and/or move up to 10 pounds occasionally. Specific vision abilities required by this job include close vision. The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions and perform any other related duties as assigned by their supervisor.

Marsell Benefits:

Medical

Dental

Vision

401 (k) company matching

Paid Time Off (PTO)

Paid Holidays

Flexible Spending Account

Life Insurance (Company Paid)

Voluntary Life Insurance (Employee Paid)

Employee Assistance Program

Employee Wellness Day(s)