Salesforce Solutions Architect

Salary: $105,000 - 149,000 per year Requirements:

• We require a bachelors degree in computer science, engineering, or a related technical discipline.
• We are looking for 10+ years of experience in Salesforce architecture and development.
• We need hands-on experience implementing Salesforce Financial Services Cloud (FSC).
• We expect strong knowledge of insurance operations, including policy administration, claims handling, underwriting, and customer engagement.
• We require deep expertise in Apex, Lightning Web Components (LWC), REST/SOAP APIs, and event-driven architecture.
• We need experience integrating Salesforce with policy administration platforms, financial systems, and document management solutions.
• We expect a strong understanding of Salesforce security, compliance, and governance best practices.
• We require experience with Salesforce DevOps and CI/CD tooling such as Gearset, Copado, or Jenkins.
• Preferred: experience with OmniStudio, Einstein AI, and Marketing Cloud for customer engagement.
• Preferred: knowledge of insurance regulatory frameworks and their effect on CRM design.
• Preferred: familiarity with MuleSoft and other middleware platforms for API integration.
• Preferred: strong background in data modeling and master data management (MDM) for financial services.
• Preferred: Salesforce certifications such as Application Architect, System Architect, FSC Accredited Professional, or CTA.

• We will lead the solution architecture and implementation of Salesforce Financial Services Cloud tailored to the insurance sector.
• We will define end-to-end system architecture with scalability, loose coupling, and alignment to enterprise standards.
• We will leverage integration approaches such as event streaming, APIs, and ETL tools to consume and expose Salesforce data.
• We will design and maintain the data model for insurance-specific FSC objects, including policies, claims, financial accounts, and relationships.
• We will create solutions that integrate with policy administration systems, underwriting tools, claims platforms, and compliance systems.
• We will provide technical leadership to development teams and ensure best practices across Apex, LWC, and APIs.
• We will oversee configuration, customization, and integration work to maximize Salesforce declarative capabilities.
• We will promote automation through Flows, Einstein AI, and OmniStudio.
• We will ensure delivery quality through code reviews, design reviews, and architectural governance.
• We will partner with business stakeholders, product owners, and insurance experts to convert business needs into technical solutions.
• We will advise on customer engagement, agent portals, self-service experiences, and digital transformation efforts.
• We will champion Salesforce best practices, governance, and security standards.
• We will collaborate with Enterprise Architecture and help shape enterprise direction and recommendations.
• We will define data migration strategies for transitions from legacy CRM or policy systems.
• We will implement secure API integrations with core insurance platforms, banking systems, and external services.
• We will work with enterprise data architects to maintain data consistency, reporting accuracy, and regulatory compliance.
• We will ensure our solutions meet insurance regulatory requirements such as GDPR, HIPAA, FINRA, KYC, and AML.
• We will implement role-based access, encryption, and controls to safeguard sensitive client and policyholder information.
• We will partner with compliance teams to align Salesforce capabilities with industry security requirements.

• AI
• Apex
• API
• Architect
• CI/CD
• Cloud
• CRM
• DevOps
• ETL
• Support
• Jenkins
• Lightning Web Components
• LWC
• Marketing
• MuleSoft
• REST
• SOAP
• Salesforce
• Security
• Web

More:

We are MassMutual and we are an equal employment opportunity employer welcoming all applicants. This role focuses on Salesforce Financial Services Cloud architecture for the insurance industry, with responsibility for scalable, compliant solutions that support policy management, claims, customer engagement, and system integrations. We value strong technical leadership, secure design, and collaboration across business, enterprise architecture, data, and compliance teams. If you need an accommodation during the application process, we can provide support upon request.

last updated 33 week of 2026