Recruiting Manager, India

Job Description

OVERVIEW:

The Recruiting Manager, India owns the performance and build out of our India based recruiting function, including both direct India recruiters and RPO partners supporting the region. This role sits within the US but works closely with India based teams, requiring strong cultural fluency and the ability to communicate effectively in a shared regional language. The core focus of this role is building a strong team and partner network, holding them accountable to performance standards, developing low performers into high performers, and driving consistent placement success.

RESPONSIBILITIES AND DUTIES:

Build out and manage the India recruiting function, including direct recruiters and RPO partners, ensuring both are structured, staffed, and performing to standard.

Set clear performance expectations for recruiters and RPO partners, hold them accountable for sourcing, pipeline, and placement metrics, and drive improvement plans where gaps show up.

Identify low performing recruiters or RPO partners and implement coaching or process changes to turn performance around.

Serve as the primary connection point between India based recruiting operations and US based leadership, communicating directly and fluently with India based recruiters and RPO contacts to build trust and ensure clarity across time zones and culture.

Partner with hiring managers to ensure India based recruiting efforts deliver qualified candidates and successful placements on time, while managing scheduling and coverage across time zones.

QUALIFICATIONS:

3+ years of recruiting experience, including experience leading or managing a recruiting team and/or managing RPO or vendor partners.

Prior experience managing or working closely with recruiters or RPOs based in India strongly preferred.

Fluency in Hindi or another relevant regional language spoken by the India recruiting team, in addition to English.

Strong track record of holding teams and partners accountable for performance metrics and improving underperformance.

Strong understanding of full cycle recruiting processes, sourcing strategies, and placement metrics.

Experience working across time zones and managing remote and vendor-based teams.

Basic computer skills with Google Suite, Microsoft Office Suite, and ATS platforms.

Strong communication, coaching, and relationship building skills, with the ability to have direct performance conversations.

SKILLS AND CAPABILITIES:

Performance Accountability: Sets clear standards, tracks performance rigorously, and takes direct action to turn around low performers, whether internal recruiters or RPO partners.

Team and Vendor Building: Builds out a strong recruiting function from the ground up, balancing direct hires and RPO relationships to create a reliable, scalable recruiting engine.

Cross Cultural Leadership: Builds trust and clear communication across cultural and geographic lines. Adapts leadership style to support a distributed, India based team and partner network while staying aligned with US leadership and strategy.

WORK ENVIRONMENT:

This position requires the flexibility to work in person and from home. Balance reserves the right to require in person to work when necessary. While performing duties of this job, the employee can be expected to work flexible hours, including before 8am and after 5pm, to accommodate overlap with the India based team.