Account Representative - State Farm Agent Team Member

Account Representative - State Farm Agent Team Member Full Time in Santa Ana - CA Hiring Bonus Simple IRA Health insurance Opportunity for advancement Paid time off Training & development Bonus based on performance Competitive salary Flexible schedule Responsive recruiter

ABOUT OUR AGENCY

I opened my agency in 2016 and currently lead a team of four. My State Farm journey began in college when I worked part-time as a team member before building my career as a personal banker and eventually returning to open my own agency. Outside of work, I'm a parent of two young children and enjoy animals, plants, being outdoors, and relaxing with my family. Our agency offers health benefits, a Simple IRA, paid holidays, vacation time, and a strong commitment to work-life balance. We want our team members to have the opportunity to grow professionally, maximize their earning potential, and enjoy a rewarding long‑term career. Our culture is straightforward, respectful, and drama‑free. We get along well, work together to provide great service, and stay focused on achieving our goals. I'm looking for someone who is sincere, patient, considerate, and team‑oriented, with the motivation to help our agency grow while reaching their own professional and financial goals.

ROLE DESCRIPTION

As Account Representative for Ngoc Phung - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES

Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs. Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Promote successful and long‑lasting customer relations.

QUALIFICATIONS

Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred. Experience in managing customer relationships preferred. Interest in marketing products and services based on customer needs. Communication skills - written, verbal, and listening. Dedicated to customer service. Able to anticipate customer needs. Able to effectively relate to customers. Willingness to obtain licensing. Compensation $55,000.00 - $95,000.00 per year Join a community of good neighbors Make a difference in your community every day. Gain confidence and grow your dream career. Earn benefits and rewards that are second to none #J-18808-Ljbffr Ngocphunginsurance