CASE MANAGER

Job Description

Job Description

❤️ Make an Impact Every Day by Supporting Recovery & StabilityCase Manager

Full-Time | Monday–Friday | Toms River, NJ | $43,000 Annually

Looking for More Than Just a Job?

At IRON Recovery and Wellness Center, we're building a team of compassionate professionals dedicated to helping individuals overcome barriers, access essential services, and build meaningful, stable lives in recovery.

As a Case Manager, you'll play an important role in helping clients navigate healthcare, social services, legal systems, employment, education, and other community resources. You'll work alongside treatment teams, families, and community partners to ensure clients receive coordinated support that addresses their individual needs and goals.

This is an opportunity to build meaningful relationships, advocate for clients, and help individuals create stronger connections within their communities.

Why Join Our Team????? Competitive Pay & Professional Growth

$43,000 Annually

• Competitive compensation

• DailyPay – Access your earned wages before payday

• Medical, dental & vision insurance – Available after 30 days of employment

• 401(k) retirement plan

• Paid time off

• Employee Assistance Program

• Wellness programs

• Employee referral bonuses

• Company-paid training

• Professional development opportunities

❤️ Meaningful Work That Matters

• Help individuals access the services and resources they need

• Support clients in achieving personal and recovery goals

• Advocate for clients navigating complex systems

• Build connections between clients, families, treatment providers, and community resources

• Support independent living and community involvement

• Help clients build natural support networks

• Encourage long-term stability and recovery

• Make a positive impact on the lives of individuals and families

What You'll Do

The Case Manager provides comprehensive case management and support services to clients participating in substance use disorder treatment programs. The position works collaboratively with treatment teams, community partners, families, and other support systems to promote recovery, independence, and long-term stability.

Client Advocacy & Support

Your responsibilities may include:

• Advocate for clients navigating healthcare, legal, social service, and other systems.

• Help clients access needed medical, psychological, social, educational, and vocational services.

• Assist clients with obtaining public benefits and other community resources.

• Identify unmet needs and help develop appropriate solutions.

• Support clients in achieving goals related to independent living, employment, education, community involvement, and meaningful leisure activities.

• Help clients develop and strengthen natural support networks.

• Maintain regular contact with clients through in-person meetings, telephone calls, or telehealth sessions.

• Provide support and encouragement while maintaining appropriate professional boundaries.

Youth, Family & Community Engagement

• Support youth-focused services and school partnerships as assigned.

• Assist with family engagement and client-identified support networks.

• Maintain strong community connections within Region 7.

• Communicate with family members and support networks when appropriate and with client consent.

• Serve as a liaison with external agencies, community organizations, and service providers.

Recovery Support & Groups

• Facilitate or co-facilitate recovery-oriented groups and psychoeducation sessions as needed.

• Support individuals in developing skills and connections that promote recovery.

• Encourage participation in meaningful community activities.

• Provide recovery-oriented support consistent with the client's treatment plan and identified goals.

Treatment Team Collaboration

• Participate in treatment team meetings for assigned clients and individuals requesting support services.

• Collaborate with counselors, medical staff, Team Leaders, probation and parole officers, and external providers.

• Communicate client needs and concerns to the appropriate professionals.

• Appropriately route client concerns to the appropriate resource or professional.

• Complete assignments and tasks delegated by the Team Leader.

• Participate in program development and quality improvement activities.

Crisis Support

• Provide on-call crisis intervention services as scheduled.

• Respond appropriately to client concerns and changing circumstances.

• Connect clients with appropriate emergency, clinical, or community resources when necessary.

• Maintain professional boundaries and follow agency crisis-response procedures.

Documentation & Compliance

• Maintain accurate, timely, and confidential client records.

• Complete progress notes, reports, and client file updates.

• Document services in accordance with agency standards and applicable requirements.

• Track and report client outcomes, program metrics, and assigned performance measures.

• Maintain compliance with HIPAA, 42 CFR Part 2, agency policies, funding requirements, and ethical standards.

• Participate in data collection, quality improvement activities, and program evaluation.

• Maintain confidentiality and professional boundaries at all times.

Who We're Looking For

You may be a great fit if you are:

✔ Compassionate

✔ Dependable

✔ Client-Focused

✔ Organized

✔ A Strong Communicator

✔ An Effective Problem-Solver

✔ Resourceful

✔ Team-Oriented

✔ Comfortable Working With Diverse Populations

✔ Committed to Helping Others

QualificationsEducation & Experience

Preferred:

• Bachelor's degree in Social Work, Psychology, Counseling, Human Services, or a related field.

• One to two years of experience in case management, counseling, or human services.

• Experience working with individuals with substance use disorders, co-occurring mental health conditions, or in recovery-oriented settings.

Skills & Competencies

• Ability to work effectively with diverse populations.

• Strong critical-thinking and problem-solving skills.

• Ability to maintain professional boundaries and remain within the defined role and responsibilities of the position.

• Strong organizational and time-management skills.

• Excellent verbal and written communication skills.

• Ability to appropriately identify and route client concerns to the appropriate resources or professionals.

• Ability to utilize the Cyber system and other electronic documentation tools.

• Ability to understand and apply procedures and techniques to respond to varying client needs and situations.

• Ability to communicate effectively with supervisors and directors, receive feedback, and adapt to agency culture and policies.

Training & Professional Development

Employees will participate in required onboarding, annual training, and ongoing professional development, including:

• Addiction and mental health services

• Client confidentiality

• HIPAA

• 42 CFR Part 2

• Professional boundaries and ethical conduct

• Crisis intervention

• Recovery-oriented services

• Agency policies and procedures

• Quality improvement

• Required annual trainings

• Continuing education and professional development opportunities

Schedule

Full-Time

Monday–Friday

Location

Toms River, New Jersey

The position may involve travel throughout the community, including driving to client appointments, partner agencies, and community resources as required.

Physical Requirements & Work Environment

This position may involve:

• Sitting at a meeting table or desk

• Reaching

• Lifting

• Bending

• Standing

• Stooping

• Twisting

• Climbing steps

• Driving a vehicle

• Working in office, community, and client-service environments

Candidates must be able to meet the physical requirements of the position, with reasonable accommodations provided where applicable.

Additional Requirements

Employment is contingent upon successful completion of required screenings and clearances, including:

• Physical screening

• Drug screening, including THC

• Criminal Record History Clearance

• FBI Clearance

• Child Abuse History Clearance

• Applicable federal and state background checks

• Required onboarding and training

Candidates must successfully complete all required training and maintain compliance with applicable agency policies and requirements.

???? Start a Career With Purpose

Some jobs are simply about completing tasks.

This position gives you the opportunity to advocate for individuals, connect people with essential resources, and help clients build the skills and support systems needed for long-term recovery and stability.

If you're looking for a career where your compassion, organization, and dedication can make a meaningful difference, we invite you to join the IRON team.

Apply Today and Make an Impact Every Day.

About Our Organization

IRON Recovery and Wellness Center provides Substance Use Disorder treatment services in New Jersey, including Opioid Treatment Program services.

Our multidisciplinary approach brings together administrative, medical, nursing, counseling, case management, and clinical professionals to support individuals throughout their recovery journey.

We believe that compassionate, organized, and accessible services can help remove barriers to treatment and create better outcomes for the individuals and communities we serve.

About Apis Services, Inc.

Apis Services, Inc., a wholly owned subsidiary of Inperium, Inc., provides shared services and operational support to Inperium and its affiliated organizations.

Apis Services and its affiliates are committed to providing equal employment opportunities to all employees and applicants in accordance with applicable federal, state, and local laws.

Equal Opportunity Employer

Apis Services, Inc., Inperium Inc., and their affiliates provide equal employment opportunities without regard to race, color, religion, sex, national origin, ancestry, age, sexual orientation, gender identity or expression, disability, genetic information, marital status, pregnancy or childbirth, veteran status, or any other characteristic protected by law.