Service Manager

Service Manager Job Description

White Knight Pest Control is seeking a motivated and dependable Service Manager to lead and support our technician team. If you're an experienced pest control professional ready to step into a leadership role, this is your chance to make a meaningful impact!

About the Role

As a Service Manager, you will serve as the day-to-day support leader for your branch's technician team. You'll work closely with the Branch Manager to ensure quality service, technician development, and customer satisfaction. This role includes running a route 34 days per week.

Minimum Qualifications

• Valid Pest Control License with at least 1 year of experience (any state).

• Valid Driver's License held for at least 4 years.

• Clean driving record: no more than 2 tickets and 1 or fewer at-fault accidents in the past 3 years.

• At least 21 years of age (insurance requirement).

• Ability to pass pre-employment and random drug testing, including for THC/CBD, regardless of legality or prescription.

Key Responsibilities

• Open the office and support technicians each morning.

• Report and coordinate vehicle and equipment maintenance.

• Distribute and manage product (chemical) inventory.

• Facilitate weekly training sessions and ride-along field training.

• Motivate and lead technicians to deliver top-tier service.

• Ensure compliance with company policies and service standards.

• Assist in hiring, onboarding, and developing new team members.

• Promote a positive, professional work environment.

Key Attributes

• Strong leadership and problem-solving abilities.

• In-depth knowledge of pest control techniques and standards.

• High level of professionalism and accountability.

• Excellent verbal and written communication skills.

• Well-organized, punctual, and leads by example.

Compensation & Benefits

• Monthly commission plus bonuses, sales commissions, and tips.

• Company truck and fuel card provided.

• 401(k) plan with company match.

• Health, dental, and vision insurance.

• $50,000 life insurance fully paid by the company.

• Paid time off and paid training.

Job Type

Full-time Schedule: MondayFriday, 8-hour shifts with rotating weekends.

Experience & Certifications

• 1+ year of pest control experience (required).

• Valid Pesticide Applicator License (required).

• Valid Driver's License (required).

Work Location

Field-based You will be working on the road.

If you're ready for a rewarding career in a stable industry with growth potential, we'd love to hear from you. Apply today!