Product Owner (Telecom Platform) - Jersey City, NJ (Hybrid)
Lorven Technologies
Product Owner (Telecom Platform)
Position: Contract
Location: Jersey City, NJ (Hybrid)
Duration: 12+ months Job description:
Position: Contract
Location: Jersey City, NJ (Hybrid)
Duration: 12+ months Job description:
- 3+ years in enterprise voice/telecom product management or platform ownership
- Experience with regulated production delivery: change windows, risk management, incident governance
- Strong vendor/carrier coordination skills (SLAs, escalation paths, cutovers/rollback)
- Familiarity with SBC-centric voice architectures (Ribbon preferred; others acceptable)
- Experience with call identity, anti-spoofing, or adjacent telecom security initiatives
- Working familiarity with contact center ecosystems (Genesys and/or Amazon Connect) and migration coexistence patterns
- Experience leading multi-team, carrier-integrated programs
- Familiarity with STIR/SHAKEN and caller-identity / call trust programs
- Experience defining and enforcing non-functional requirements (latency overhead, availability, reliability)
- Experience supporting hybrid contact center transitions (on-prem to cloud CCaaS)
- Experience working with BFS Sector
Vacancy posted 3 days ago
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