Regional Director

At Specialty Dental Brands, we're passionate about partnering with outstanding specialists and operational leaders who share our commitment to patient-centered care and growth. As a Regional Director of Operations, you'll have the opportunity to lead high-performing teams, influence strategy, and make a meaningful impact across our orthodontic practices.

The Regional Director of Operations (Orthodontics) provides strategic leadership and operational oversight for Specialty Dental Brands' orthodontic practices.

This role partners closely with partner doctors, Office Managers, and Specialty Teams to ensure operational excellence, strong financial performance, and exceptional patient and team experiences. The Regional Director drives success through effective leadership, data-driven decision-making, and a focus on continuous improvement across all assigned practices.

Key Responsibilities

• Regional Oversight: Lead and support orthodontic practices, ensuring alignment with Specialty Dental Brands' standards and values.
• Leadership & Development: Mentor Office Managers and Specialty Teams to promote accountability, engagement, and operational excellence.
• Financial Management: Partner with the VP of Operations and practice leaders to manage regional P&L performance, including revenue growth, collections, and expense control.
• Performance Monitoring: Conduct weekly meetings with OMs and STs to review KPIs, patient flow, and strategic initiatives.
• Data-Driven Operations: Analyze EOD processes, KPI dashboards, and financial data to identify opportunities and implement improvements.
• Collaboration: Build strong relationships with partner doctors, OMs, and field teams to align on goals and ensure smooth, efficient operations.
• Compliance: Ensure all offices operate in accordance with company policies, OSHA, HIPAA, and regulatory requirements.
• Talent Management: Retain top talent while fostering a positive and growth-oriented office culture.
• Continuous Improvement: Identify operational challenges and develop action plans to optimize efficiency and enhance patient and employee experiences.
• Culture & Communication: Champion Specialty Dental Brands' mission and values - focusing on collaboration, integrity, and service excellence.

Qualifications

• Bachelor's Degree preferred
• Minimum of 5 years of multi-unit management experience in dental, orthodontic, or healthcare operations
• Proven success managing orthodontic or dental practices
• Knowledge of CDT codes and insurance processes
• Demonstrated P&L ownership and ability to drive financial performance
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint)
• Strong leadership, communication, and interpersonal skills
• Excellent analytical and problem-solving abilities
• Willingness and ability to travel r

Core Competencies

• Analytical Thinking: Uses data and insights to make informed operational decisions.
• Business Acumen: Balances profitability with clinical quality and patient satisfaction.
• Problem Solving: Anticipates issues and implements effective, sustainable solutions.
• Operational Excellence: Drives consistency and efficiency across multiple locations.
• Leadership: Inspires and empowers teams through clear communication and accountability.

At Specialty Dental Brands, we believe in taking care of our people the same way we care for our patients. Our comprehensive benefits package includes:

• Medical, Dental, and Vision Insurance
• 401(k) with Company Match
• Paid Time Off (PTO) and Paid Holidays
• Supportive, People-First Culture