IT Supplier Management Analyst

IT Supplier Risk Management Assistant

This role assists IT Supplier Risk Management in research, organization, compilation, analysis, tracking, and reporting of the Raymond James IT Suppliers. This position will also be responsible for monitoring, reporting, and conducting analysis on the IT contingent workforce.

This position follows our hybrid workstyle policy: Expected to be in a Raymond James office location a minimum of 10-12 days a month.

Please note: This role is not eligible for Work Visa sponsorship, either currently or in the future.

Technical Skills/Experience:

• Data analytical experience in an IT, operations, or service management environment to identify risk and improvement opportunities
• Advanced Excel proficiency including Pivot Tables and VLookUp
• Manage large data sets with accuracy and great attention to detail
• Knowledge of Smartsheet, ServiceNow, Excel, and Tableau
• Execute against IT Supplier Management programs ensuring regulatory artifacts are completed on time with a high degree of quality and autonomy
• Execute against IT Supplier Management Office strategy and related programs to ensure they meet Technology and Business needs, using a pragmatic and integrated approaches
• Recommend process improvements for departmental and team enhancements as well as procedures to improve internal controls
• Ensure Supplier Risk Management and Procurement requirements are met, supplier related risks are identified with corresponding actions plans created, and cost optimization is achieved in the contingent worker programs
• Support the management of IT suppliers by tracking performance metrics, SLAs, and reporting on service delivery outcomes

Responsibilities:

• Perform Data Analysis within IT and service management environments
• Develop and maintain accurate reporting and dashboards using Excel, ServiceNow, Smartsheet, and Tableau to support supplier management and leadership decision making
• Own day-to-day execution of IT Supplier Management activities, ensuring alignment with governance, risk, and compliance standards while meeting required timelines and quality expectations
• Partner with Technology, Business, Procurement, Risk, and other stakeholders to support supplier oversight, performance reviews, and issue resolution
• Support end-to-end supplier lifecycle activities including onboarding, ongoing monitoring, performance tracking, and remediation efforts
• Maintain accurate documentation, reporting, and management artifacts to support audits, regulatory reviews, and internal governance needs
• Track and communicate supplier performance, enabling informed decision-making and continuous service improvement
• Identify opportunities to streamline processes, strengthen controls, and improve operational efficiency across IT Supplier Management programs
• Maintain high levels of accuracy, attention to detail, and autonomy when managing data, supplier documentation, and reporting deliverables

Education:

High School (HS) (Required)

Work Experience:

General Experience - 13 months to 3 years

Certifications:

Travel:

Less than 25%

Workstyle:

Hybrid

The total compensation for this position includes base salary or wages, and may include components such as additional compensation (cash or equity), discretionary bonuses, or commissions. This position is eligible for a benefits package that may include medical, dental, and vision; life insurance; critical illness insurance and accident insurance; disability benefits; retirement savings; paid time off (including vacation, holidays, and sick leave); and parental leave. Eligibility for benefits and specific offerings may vary based on position and employment status. To view more details of the benefits offered, visit Myrjbenefits.com.

At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence, and a conservative, long-term view. We expect our associates at all levels to:• Grow professionally and inspire others to do the same• Work with and through others to achieve desired outcomes• Make prompt, pragmatic choices and act with the client in mind• Take ownership and hold themselves and others accountable for delivering results that matter• Contribute to the continuous evolution of the firm

At Raymond James – as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.