Support Analyst

Your employment will be held by a third-party company of ENGIE’s choosing. Any offered contract role will not constitute an offer for nor guarantee of future employment with ENGIE. Duration One Year Compensation Pay Rate: $85.00/hr. Location Houston, TX What You Can Expect The Consultant, ETRM Project Support will play a critical role in ensuring a smooth transition from Aligne to Orchestrate by providing day-to-day production and operational support. Working closely with the Senior Business Analyst, this role will support users, troubleshoot issues, coordinate project activities, and maintain key documentation to keep the implementation running effectively. This is a hands‑on, cross‑functional role supporting Middle Office, Back Office, and Accounting stakeholders in a dynamic, fast‑paced environment. Provide daily production and operational support for the Orchestrate ETRM system Troubleshoot system, process, and data issues; elevate complex issues as needed Support user activities across Middle Office, Back Office, and Accounting Assist with User Acceptance Testing (UAT), including test execution and defect tracking Maintain and update: Reference data and configuration items Process and system documentation Coordinate project activities including: Meetings, workshops, and stakeholder follow‑ups Task tracking and status updates Manage and maintain: Requirements logs Change logs Decision registers Prepare meeting agendas, capture notes, and track action items Support the Senior Business Analyst with: Business analysis and validation activities Development of training materials and user support documentation What You’ll Bring Bachelor’s degree in Business, Finance, Information Systems, or related field (or equivalent experience) Experience supporting ETRM systems (strongly preferred; power or renewables experience highly desirable) Strong analytical, troubleshooting, and problem‑solving skills Experience with: UAT coordination and defect tracking Data analysis and system validation Ability to manage multiple priorities and coordinate across stakeholders Excellent written and verbal communication skills Strong organizational skills with attention to detail Experience working in Agile or project‑based environments is a plus This role is eligible for our hybrid work policy Must be willing and able to comply with all ENGIE ethics and safety policies Why ENGIE? ENGIE North America isn’t just participating in the Zero‑Carbon Transition, we’re leading it! Join us as we develop energy that is renewable, efficient, and accessible to everyone. At ENGIE, every talent has a role to play in the adventure of the century. Make a difference and enjoy a fulfilling professional experience. Take on exciting challenges and build a career path that reflects who you are. Join us and be part of the adventure! ENGIE is proud to be an equal opportunity workplace, and we are firmly committed to creating an inclusive workplace for all employees. We are committed to providing employees with a work environment free of discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. If you need assistance with this application or a reasonable accommodation due to a disability, you may contact us at View email address on click.appcast.io. This email address is reserved for individuals with disabilities in need of assistance and is not a means of inquiry regarding positions or application status. We are unable to sponsor or take over sponsorship of an employment visa for this role at any time. The safety of our employees is our number one priority. All employees at ENGIE have both a duty and the authority to STOP WORK if unsafe acts are observed. Business Unit: Supply & Energy Management Division: BP USA Company Name: ENGIE North America Why this matters to us Our organisation is an equal opportunity employer and is committed to fostering a diverse and inclusive workplace. We offer reasonable accommodations upon request for individuals with disabilities. #J-18808-Ljbffr