Banquet Manager

Banquets Manager- Liberty HillReports to: Director of Food and Beverage & Banquet DirectorSupervises: Banquet captain, banquet servers & bartenders & coffee break attendants. Position also shares supervisory responsibility of banquet beverage supervisor with beverage manager.Objective: The Banquet Manager is responsible for delivering exceptional food and beverage service to members and guests, ensuring high levels of satisfaction. This role coordinates closely with other departments to ensure the seamless execution of banquets, private, and member functions. Additionally, this role supervises, trains, and develops the banquet team, ensuring adherence to Union League service standards while maintaining a high level of service quality.Responsibilities:Interview candidates for open positions and onboard individuals upon hiringConstant training and development of all positions within the department.Coach, counsel, and document staff when required with collaboration of banquet leadership and human resourcesWeekly scheduling for servers, beverage staff, housemen, and coffee break attendantsEnsure changes are acknowledged and accommodated then reflected in staffing, set-up, and service needsContinuously work to elevate our product and service standards to maintain our #1 City Club statusThe ability to be visible in the operation, provide recognition, and handle complaints, concerns or special requests for members, clients, and group contacts.Communicate directly with group contacts, event managers, culinary leaders and banquet team to ensure that all details of the function are carried out, ensure quality and timeliness of all food and beverage items.Attend regular operational meetings to ensure effective coordination and cooperation between departments.Skills & CompetenciesProven leadership and team development abilities; capable of inspiring excellence across multiple service areas and event types.Exceptional organizational, logistical, and multitasking skills to manage events and operations simultaneously.Strong interpersonal and communication skills with the ability to foster collaboration among departments.Keen attention to detail and commitment to upholding the highest service and presentation standards.Working knowledge of banquet operations and event logistics.Thorough understanding of safety, sanitation, and alcohol service complianceRequirements:2 years of banquets & events leadership experience.Ability to communicate and work cross-functionally within the League as well as members, vendors, and clients.Proficient in Microsoft Windows/PC. Ability to learn computer programs such as Outlook 365, Jonas, and ADPBending and lifting required as well as the ability to stand for extended periods of timeMust have open availability for all meal periods including nights, weekends and holidays/flexible work schedule.Liberty Hill has several mandatory workdays for banquet staff. 2026 dates listed belowEaster Sunday, April 5th- All StaffSpring Ball Saturday, April 11th- All StaffMother's Day, Sunday, May 10th- All StaffIndependence Day Celebration Wednesday, July 1st- All StaffThanksgiving, Thursday, November 26th- All StaffSanta & Grinch Brunch, Sunday, December 20th- All StaffBenefits and CompensationSalary is open and commensurate with qualifications and experience. The club offers an excellent bonus and benefits package.Employee mealsEnergetic, multi-faceted, team-oriented work atmosphereExposure to a national marketOpportunities for promotion from withinHealth InsuranceVision InsuranceDental InsuranceLife and Disability InsuranceFlexible Spending and Health Savings AccountsEmployee Assistance Program401(k) plan with Company MatchPaid Time Off (PTO)Paid Holidays, Bereavement, and Jury DutyPaid Pregnancy/Parental leaveTuition Reimbursement The Union League of Philadelphia