Tier 2 Support Specialist
Dormont Manufacturing Company
Tier 2 Support Specialist Astor & Sanders Corporation (Astor) is an award-winning IT solutions provider headquartered in McLean, VA and is seeking a Tier 2 Support Specialist candidate. This is a full-time onsite position based in the Reston, VA area. Roles and Responsibilities Provide hardware and software support for Windows desktops and laptops Configure, test and install printers, scanners, network copier/printers Use computer images to install and configure laptops and PCs Ensure latest approved BIOS and patches are applied to PCs and laptops Support users with file shares and permissions issues Track, log and report each service request Additional duties as assigned Requirements Skills & Experience 2+ years related experience 6 months experience with a vocational technical school certificate (CompTIA A+ Apple support) is preferred Excellent problem-solving skills Strong knowledge of Windows operating systems Working knowledge of Microsoft Office Suite #J-18808-Ljbffr
Vacancy posted 6 hours ago
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