Tri-State Account Management Representative

Job Description

Job Description

Account Management Representative – Healthcare

Territory: Oklahoma | Kansas | Missouri

Experience in DME sales, medical equipment, surgical supplies, or healthcare account management? This could be a great next step.

The Account Management Representative manages the relationship between our healthcare customers and laundry operations. You’ll support accounts throughout Oklahoma, Kansas, and Missouri , helping customers manage linen needs, solve service issues, monitor inventory and usage, and identify ways to reduce costs.

What You’ll Do

• Visit customer accounts weekly or monthly
• Build and maintain strong customer relationships
• Review linen inventory, usage, and ordering needs
• Complete linen studies and recommend ways to reduce costs
• Assist with ControlTex linen tracking, training, and reporting
• Manage orders for scrubs, pillows, lab coats, and other special items
• Complete inventories and coordinate scrub distribution
• Review clean, soiled, and delivered-product reports with customers
• Work with customers and the laundry plant to prevent shortages and resolve service issues
• Provide customer training, linen fairs, and linen awareness programs
• Meet with Plant Managers and General Managers regarding customer needs
• Prepare proposals and assist with RFPs
• Make occasional calls to potential new customers
• Attend trade shows and assist with new customer installations
• Complete weekly reports and participate in training and quarterly meetings
• Assist with other projects and duties as needed

What We’re Looking For

• Strong customer service and relationship-building skills
• Professional communication and interpersonal skills
• Strong problem-solving and organizational skills
• Ability to manage multiple accounts and priorities
• Comfortable traveling throughout the assigned territory
• Proficient in Excel, Google, PowerPoint, and Microsoft Word
• Ability to perform basic math accurately
• Professional, dependable, and able to maintain confidentiality
• Positive attitude and ability to work well with customers and team members

Benefits

Medical with Prescription Coverage | Dental | Vision | Life Insurance | 401(k) with Company Match | Paid Holidays | Paid Time Off | Company Training | Tuition Reimbursement