Receptionist

Receptionist

We are seeking a professional and friendly Receptionist to manage our front desk operations in Waukegan, IL. The ideal candidate will be the first point of contact for visitors and clients, providing exceptional customer service and administrative support. This role requires excellent communication, organization, and multitasking skills to ensure smooth daily office operations.

Receptionist Responsibilities:

• Greet and welcome visitors, ensuring a positive first impression of the company
• Answer and direct phone calls, emails, and inquiries to appropriate personnel
• Manage the front desk area, keeping it tidy and organized
• Schedule and coordinate appointments and meetings for staff and clients
• Maintain office security by following procedures for visitors, monitoring logbooks, and issuing visitor badges
• Receive and distribute incoming mail, packages, and deliveries
• Manage office supplies inventory and reorder as necessary
• Assist in administrative tasks such as filing, faxing, copying, and data entry
• Handle incoming and outgoing correspondence with accuracy and attention to detail
• Assist with event coordination and conference room preparation
• Provide general support to team members, as needed
• Perform other duties as assigned by the Office Manager

Requirements for Receptionist:

• High School Diploma or equivalent; additional qualifications in office administration or related fields is a plus
• Proven experience as a receptionist or in a customer service role
• Strong communication skills, both written and verbal
• Proficient in Microsoft Office Suite (Word, Excel, Outlook)
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously
• Excellent organizational and time-management skills
• Strong interpersonal skills with a professional demeanor
• Ability to maintain confidentiality and handle sensitive information

QPS Employment Group is a full-service staffing firm comprised of dedicated and passionate people with over 50 offices throughout the United States. We place great people with great companies in industrial, skilled trades, administrative, manufacturing, general labor and professional employment. Hiring immediately!