Human Resources Coordinator

Water Lilies Food, LLC is a private equity-backed manufacturer and distributor of premium Asian inspired food. Founded for over 30 years, the Company is in a high-growth phase, supported by a state of-the-art manufacturing facility in Bay Shore, NY (Suffolk County Long Island), with a second facility scheduled to come online in Q2 2026. Water Lilies’ growth strategy is centered on private label partnerships with national and regional retailers, complemented by proprietary control brand offerings where private label programs are not feasible. The category remains underdeveloped, creating meaningful runway for growth through disciplined commercialization, category-led selling, and operationally sound go-to-market execution. Water Lilies’ vision is to be the preferred supplying partner of premium Asian-inspired food, achieved through delivering our products and services with attention to detail, a continuous improvement mindset, agility, and authenticity. Our culture emphasizes collaboration, respect, and accountability. Employees are empowered to make a meaningful impact, take ownership of their work, and grow alongside the business. The company is backed by Blue Point Capital Partners, a lower middle-market private equity firm with a strong history of scaling founder-led and growth-oriented manufacturing businesses. Job Summary The HR Office & Employee Engagement Coordinator plays a key role in creating a welcoming, organized, and engaging workplace. This position is responsible for managing front office operations while supporting Human Resources initiatives that enhance the overall employee experience. Serving as the first point of contact for employees, visitors, and vendors, this role ensures the office operates efficiently while partnering with HR to coordinate employee engagement activities, recognition programs, company events, onboarding support, and internal communications. The coordinator must be bilingual in English and Spanish to effectively support and communicate with employees across the organization. The role reports to the Human Resources department and works collaboratively across all business functions to support administrative needs, employee programs, and initiatives that contribute to a positive workplace culture. Responsibilities Office Operations & Administrative Support Serve as the first point of contact for employees, visitors, vendors, and guests by providing a professional, welcoming, and positive experience. Answer, screen, and direct incoming phone calls while ensuring timely and professional communication. Coordinate visitor check-in procedures and maintain visitor logs as required. Manage employee access badges and assist with employee equipment and office access needs. Coordinate conference room scheduling and ensure meeting spaces are clean, organized, stocked, and prepared for meetings. Maintain office hospitality areas, including coffee stations, refrigerators, and common areas, ensuring they are clean, organized, and properly stocked. Coordinate catering, food, beverages, and hospitality needs for meetings, visitors, training sessions, and employee events. Manage office supply inventory, place orders, and maintain appropriate stock levels for administrative and operational needs. Coordinate ordering and tracking of office equipment, including computers and other administrative resources. Manage incoming and outgoing mail, including sorting and distribution of mail and packages, as well as coordinating shipments through FedEx, UPS, and other carriers. Resolve issues related to lost, delayed, or damaged shipments and deliveries. Troubleshoot office equipment issues and coordinate repairs or service requests as needed. Arrange travel accommodation and scheduling support for employees when required. Maintain company databases, records, and administrative files. Prepare reports, presentations, communications, and other documents assigned. Provide general administrative and clerical support to departments across the organization. Perform additional administrative duties and special projects assigned. Employee Engagement & Workplace Culture Partner with Human Resources to support initiatives that promote employee engagement, recognition, and a positive workplace culture. Plan, coordinate, and execute employee appreciation events, celebrations, recognition programs, and engagement activities throughout the year. Coordinate employee milestone celebrations, including birthdays, anniversaries, achievements, and other recognition opportunities. Support company events, holiday celebrations, wellness activities, team-building activities, and employee programs. Manage event logistics, including scheduling, vendor coordination, catering, room setup, decorations, communication, and event cleanup. Create and distribute internal communications related to employee events, company announcements, and engagement initiatives. Update office communication boards, digital displays, and other internal communication channels with relevant information. Maintain and coordinate holiday decorations and seasonal office displays while ensuring purchases receive appropriate approval. Assist with employee surveys, feedback initiatives, and programs designed to improve employee experience. Support company culture initiatives and identify opportunities to enhance employee engagement and morale. Assist with community outreach, volunteer activities, and other employee-focused programs as assigned. Human Resources Support Provide administrative support to the Human Resources department on employee-related initiatives and projects. Support onboarding activities by preparing materials, coordinating logistics, and creating a positive new hire experience. Assist with interview scheduling, candidate coordination, and recruiting-related activities. Support employee orientation sessions, training programs, and HR meetings. Assist with employee communications, HR announcements, and organizational updates. Maintain confidentiality of employee information, personnel records, and HR-related documentation. Support HR projects, reporting, audits, and administrative processes as needed. Assist with benefits-related communications, enrollment activities, and employee programs. Perform other HR duties and responsibilities as assigned. Qualifications Strong interpersonal skills with a customer-service and employee-focused mindset. Excellent verbal and written communication skills in both English and Spanish. Ability to build positive relationships with employees at all levels of the organization. Strong organizational skills with the ability to manage multiple priorities and deadlines. Excellent attention to detail and follow-through. Ability to plan, coordinate, and execute employee events and engagement activities. Creative mindset with the ability to bring new ideas and solutions forward. Strong problem‑solving skills and ability to proactively address challenges. Ability to maintain confidentiality and exercise sound judgment. Professional, approachable, and positive demeanor. Ability to work independently while collaborating effectively with cross‑functional teams. Adaptability and willingness to support changing business needs. Bilingual (English/Spanish) is a must. Physical Requirements The employees will regularly move throughout the office to greet visitors, support employees, access office equipment, prepare meeting spaces, and coordinate employee events. The position requires frequent use of computers, telephones, printers, copiers, and other standard office equipment. The employee must be able to communicate effectively with employees, visitors, vendors, and external partners. This role may occasionally require lifting and moving office supplies, event materials, and packages weighing up to 50 pounds, as well as assisting with the setup and breakdown of meetings and employee events. This job description reflects management’s assignment of essential functions and is not intended to be an exhaustive list of all responsibilities. Duties and responsibilities may change at any time based on company needs as determined by management. #J-18808-Ljbffr