Operations Coordinator

The Operations Coordinator supports stores and internal teams by coordinating store-driven initiatives, operational demands, cross-functional projects, and system enhancements that support daily operations, growth initiatives, and strategic objectives. This role serves as a central point of coordination between stores, field teams, and internal departments to ensure requests, timelines, deliverables, and communications are effectively managed from initiation through completion. The ideal candidate is detail-oriented, proactive, organized, and comfortable working in a fast-paced environment while maintaining strong stakeholder partnerships and supporting continuous improvement efforts. Responsibilities Serve as a primary point of contact for store-driven initiatives, operational demands, system enhancements, and cross-functional projects. Partner with store owners, managers, field teams, and internal departments to understand requests, objectives, timelines, and operational impacts. Coordinate initiatives from commencement through completion, ensuring timelines, milestones, dependencies, and deliverables remain on track. Support the intake, documentation, prioritization, coordination, tracking, and execution of requests and enhancement initiatives impacting stores and operations. Translate business and store needs into clear, actionable requirements for internal stakeholders and communicate updates, outcomes, and next steps. Prepare and maintain status reports, meeting agendas, notes, action items, and follow-up communications. Coordinate meetings, testing, training activities, rollout plans, and cross-functional tasks to support successful implementation and store readiness. Ensure consistent communication with stakeholders regarding project status, timing, risks, impacts, and dependencies. Track schedules, deliverables, and action items with strong attention to detail to ensure timely follow-through and accurate reporting. Proactively identify risks, bottlenecks, conflicts, or process gaps and drive resolution or escalation as needed. Support continuous improvement efforts by gathering feedback, streamlining workflows, improving documentation, and enhancing coordination processes. Maintain a customer and partner-focused mindset while building strong working relationships across stores and internal teams. Qualifications Associate or bachelor’s degree in business, Operations, or a related field (or equivalent experience). 1–3 years of experience in a coordination, administrative, or operational support role. Strong organizational, communication, problem-solving, and multitasking abilities. Proficiency in Microsoft Office and/or Google Workspace. Experience in grocery environment required. Bilingual in Spanish/English is preferred #J-18808-Ljbffr Pomeroy