Food & Beverage Manager

Omni Hilton Head Oceanfront Resort
Located on the sugar sand beaches of Hilton Head Island on the southern coast of South Carolina, this oceanfront resort is a tropical paradise unlike anywhere else in this premier destination. The Omni Hilton Head Oceanfront Resort offers beautiful oceanfront views to all of our guests.
Omni Hilton Head's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Hilton Head Oceanfront Resort may be your perfect match.
At Omni Hilton Head Oceanfront Resort, we create memorable experiences through genuine hospitality, exceptional service, and the unique spirit of Hilton Head Island. We are seeking an enthusiastic and experienced Restaurant Manager to join our Food & Beverage leadership team.
The Restaurant Manager is responsible for the successful day-to-day operation of the restaurant, including delivering an exceptional guest experience, leading and developing associates, maintaining Omni service standards, and supporting the financial performance of the outlet.
This leader should have a passion for hospitality, enjoy developing a strong team, and thrive in a fast-paced resort environment.
Responsibilities
* Lead daily restaurant operations while maintaining Omni service and hospitality standards.
* Create a welcoming, engaging, and memorable dining experience for every guest.
* Recruit, train, coach, motivate, and develop restaurant associates.
* Conduct pre-shift meetings and ensure associates are prepared with current menu, beverage, resort, and service information.
* Maintain a visible leadership presence on the restaurant floor and actively engage with guests and associates.
* Respond to guest opportunities promptly and professionally, empowering the team to create positive resolutions.
* Partner with Culinary leadership to ensure consistent food quality, presentation, timing, and execution.
* Monitor restaurant reservations, seating, staffing, and business levels to maximize service and operational efficiency.
* Prepare schedules and manage staffing levels and labor costs based on forecasted business needs.
* Assist with budgeting, forecasting, payroll, purchasing, inventory, and other financial responsibilities.
* Monitor revenue, expenses, labor, and cost-control opportunities to help achieve departmental financial goals.
* Ensure compliance with Omni standards, health and sanitation requirements, responsible alcohol service practices, and applicable local and state regulations.
* Maintain cleanliness, organization, and appearance throughout all restaurant and service areas.
* Ensure proper cash handling, point-of-sale procedures, opening and closing procedures, and other operational controls.
* Support resort-wide Food & Beverage operations, special events, holidays, and high-volume periods as needed.
* Build a positive and inclusive work environment that promotes teamwork, accountability, associate recognition, and professional growth.
* Partner with resort leadership and other departments to provide a seamless experience for our guests.
* Perform additional duties as assigned by Food & Beverage leadership.
Qualifications
* Previous restaurant leadership or supervisory experience required; upscale hotel, resort, or high-volume restaurant experience preferred.
* Strong passion for hospitality and creating exceptional guest experiences.
* Proven ability to lead, coach, motivate, and develop a diverse team.
* Excellent communication, organization, and problem-solving skills.
* Working knowledge of restaurant operations, labor management, inventory, cost controls, and financial performance.
* Knowledge of food safety, sanitation, and responsible alcohol service standards.
* Ability to remain composed and make sound decisions in a fast-paced environment.
* Strong attention to detail with the ability to balance guest service and business priorities.
* Flexible availability, including mornings, evenings, weekends, and holidays based on resort business needs.
* Ability to meet the physical requirements associated with restaurant operations.
Why Join Omni?
At Omni Hotels & Resorts, our associates are at the heart of everything we do. We believe in empowering our associates to make a difference for our guests, one another, and the communities we serve.
Eligible Omni associates have access to a competitive benefits package that may include:
* Medical, dental, and vision insurance options
* Paid Time Off
* 401(k) retirement benefits
* Omni associate hotel room-rate discounts
* Tuition reimbursement
* Additional voluntary benefits
* Professional development and career-growth opportunities
* Access to associate programs and additional Omni perks
Benefits and eligibility may vary based on employment status, plan terms, and applicable company policies.
Join Our Team
If you are a hospitality leader who enjoys developing people, creating memorable dining experiences, and being part of a collaborative resort team, we invite you to explore a career with Omni Hilton Head Oceanfront Resort.
Bring your passion for hospitality and help us create experiences our guests-and our associates-will remember.
Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:
EEOC is the Law Poster.
Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: View email address on click.appcast.io.