Research Assistant I - Bilingual (English/Spanish)

Research Assistant I – Bilingual (English/Spanish)

Syneos Health® is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate complexity, anticipate change and accelerate progress.

Our Clinical Solutions team members act with a drug development mindset, applying their years of experience and deep expertise to truly understand customer needs and represent those in the solutions we shape.

Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you’ll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to deliver – for one another, our customers, and, most importantly, for those in need.

Discover what your 25,000 future colleagues already know:

Why Syneos Health
• We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.
• We are committed to building an inclusive culture – where you can authentically be yourself. Central to this is our purpose – Driven to Deliver – which captures the passion of our colleagues to show up each day and shape solutions that have the ability to dramatically impact someone’s life. 
• We are continuously building the company we all want to work for and our customers want to work with. Why? Because we know that when we bring together smart colleagues from across the world, we can shape the future of healthcare, driving impact for customers and defining the pace of patient progress. 

Job Responsibilities

Research Assistant I – Bilingual (English/Spanish)

Syneos Health® is a leading fully integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate complexity, anticipate change and accelerate progress.

Our Clinical Solutions team members act with a drug development mindset, applying their years of experience and deep expertise to truly understand customer needs and represent those in the solutions we shape. 

Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you’ll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to deliver – for one another, our customers, and, most importantly, for those in need. 

Discover what your 25,000 future colleagues already know: 

Why Syneos Health

• We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.

• We are committed to building an inclusive culture – where you can authentically be yourself. Central to this is our purpose – Driven to Deliver – which captures the passion of our colleagues to show up each day and shape solutions that have the ability to dramatically impact someone’s life.  

• We are continuously building the company we all want to work for and our customers want to work with. Why? Because we know that when we bring together smart colleagues from across the world, we can shape the future of healthcare, driving impact for customers and defining the pace of patient progress. 

Job Responsibilities

Medical Assistant – Clinical Research (Bilingual English/Spanish) - Miami, FL

(Multiple Roles/ Shift)

Syneos Health® is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities.  

Our Clinical Development model brings the customer and the patient to the center of everything that we do. We are continuously looking for ways to simplify and streamline our work to not only make Syneos Health easier to work with, but to make us easier to work for.

Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you’ll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to accelerate the delivery of therapies, because we are passionate to change lives.

Discover what our 29,000 employees, across 110 countries already know: 

WORK HERE MATTERS EVERYWHERE

Why Syneos Health

We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.

We are committed to our Total Self culture – where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people. 

We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives – we’re able to create a place where everyone feels like they belong. 

Job Responsibilities

Ready to use your clinical skills in a role that truly makes an impact? Join our team as a Medical Assistant – Clinical Research and help shape the future of medicine while providing exceptional care to our study participants. You’ll be hands-on in the clinic—performing key procedures, supporting clinical trials, and ensuring every volunteer feels informed, comfortable, and appreciated. If you’re passionate about helping others, eager to learn, and excited to grow your career in research, this is the perfect place to start!

Why You’ll Love This Role:

Make an impact: Ensure every volunteer at our clinic feels valued, cared for, and has an exceptional experience.

Grow your career: Receive solid training, mentoring, and opportunities to advance within a supportive and professional environment.

Be part of a winning team: Work with amazing colleagues and leadership who recognize your contributions and support your success.

What You’ll Do:

Ensure the safety and well-being of study participants, intervening when necessary and documenting events.

Follow study protocols and timelines carefully to keep everything running smoothly.

Perform clinical tasks such as vital signs, ECGs, medication administration, catheter insertion, and venipuncture.

Manage study supplies and equipment, ensuring everything is ready when needed.

Guide participants through the informed consent process, making it clear and comfortable for them.

Be the friendly, approachable face that volunteers remember—your interpersonal skills are key!

Support your team with additional clinical tasks as needed.

Where You Will Do It:

Miami, FL – Downtown: 1951 NW 7th Ave, Miami, FL 33179

South Miami (SOMI): 5966 South Dixie Hwy, South Miami, FL 33179

(Candidates must be flexible and available to work at either location based on clinic needs.)

Who We’re Looking For:

People-person extraordinaire: You make others feel welcome, appreciated, and confident in their experience with us.

Self-starter: Highly organized, proactive, and ready to take initiative.

Tech-savvy: Proficient in Microsoft Word, Excel, PowerPoint; ClinSpark experience is a huge plus.

Bilingual: Fluent in written and spoken English, and fluent in spoken Spanish.

Certified & knowledgeable:

​Phlebotomy & Medical Assistant (CMA or RMA) or equivalent.

One year of prior Research Assistant experience.

Strong communication, presentation, and interpersonal skills.

Regulatory or clinical research experience is a bonus.

Shift 6am -2pm 2-10pm (differential pay if applicable)

Monday-Friday and occasionally weekends

Why You’ll Thrive Here:

Exceptional support from leadership and teammates.

A culture that prioritizes growth, mentorship, and career development.

The chance to make a tangible difference in the lives of study volunteers every day.

A workplace where you’re valued, your voice is heard, and your work truly matters.

At  Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position may include a company car or car allowance, Health benefits to include Medical, Dental and Vision, Company match 401k, eligibility to participate in Employee Stock Purchase Plan, Eligibility to earn commissions/bonus based on company and individual performance, and flexible paid time off (PTO) and sick time.  Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos complies with all applicable federal, state, and municipal paid sick time requirements.

Salary Range:

$35,600.00 - $60,400.00

The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate’s qualifications, skills, competencies, and proficiency for the role.

Get to know Syneos Health

Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients.

No matter what your role is, you’ll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health.

Additional Information

Tasks, duties, and responsibilities as listed in this job description are not exhaustive.  The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description.  The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above.   Further, nothing contained herein should be construed to create an employment contract.  Occasionally, required skills/experiences for jobs are expressed in brief terms.  Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees.  The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

Summary

Research Assistant I 1040 01Feb2021 EP JD Template Version: 1.0 Date: 01-Feb-21 Job Description JOB TITLE: Research Assistant I SELECT ONE: Clinical Solutions JOB CODE: 1040 JOB FAMILY: Clinical Research REPORTS TO: Manager, Clinical operations; or designee JOB SUMMARY The Research Assistant I is responsible for applying techniques and procedures associated with their profession, ensuring subject well-being and safety, and adhering to the timeframes required by the study, all while offering a quality customer service experience. JOB RESPONSIBILITIES  Ensure well-being and safety of subjects on study (e.g. Intervene and document when adverse events occur)  Adhere to the timeframes required by the study.  Perform and supervise general task according to the protocol or to the study conduct (e.g. vital signs, electrocardiograms, physiological data measurement, meals distribution and monitoring, preparation of required supplies and equipment, etc.)  Perform technical activities related to their field of expertise and/or related to specific trainings (e.g. catheter insertion and venipuncture, medication administration, etc.)  Ensure that the informed consent form is appropriately explained, understood and completed by the subject.  Ensure that the supplies are available in sufficient quantity for the well conduct of activities.  Offer a good quality customer service experience.  May be assigned other clinical tasks. QUALIFICATION REQUIREMENTS (please indicate if ‘preferred’) Position in Canada  Vocational diploma in health, assistance and nursing with updated qualifications, or a college degree in Medical Laboratory Techniques or in Biomedical Analysis Technology.  English level: Required bilingualism includes understanding various messages, exchanging verbally on subjects related to the tasks to be executed, and writing simple messages.  Active membership of either OIIAQ or OPTMQ. Position in US  Phlebotomist & Medical Assistants (CMA or RMA)  Relative alternate certification may be considered acceptable.  This determination ensures the jobholder has sufficient technical ability to perform the role. © 2021 All rights reserved | Confidential | For Syneos HealthTM use only This document has been electronically approved. Refer to the Approval Certificate at the end of the document for details. 1 Research Assistant I 1040 01Feb2021 EP JD Template Version: 1.0 Date: 01-Feb-21  Must demonstrate good computer skills especially in the utilization of Microsoft Word and Excel and clinical software.  Excellent communication, presentation, interpersonal skills, both written and spoken, with an ability to inform, influence, convince, and persuade.  Experience in regulatory context will be considered an asset.  Spanish level: Required bilingualism includes understanding various messages, exchanging verbally on subjects related to the tasks to be executed, and writing simple messages.  Candidate who does not possess the required training and/or experience may be considered under different criteria. Disclaimer: Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job. US ONLY FLSA status: Non-Exempt Years of experience required: Zero (0) to one (1) year of experience. Physical Requirements: Position requires: ability to occasionally move about inside the office to access filing cabinets, office equipment, etc. and to move between office locations; ability to maintain a stationary position for prolonged periods of time; ability to occasionally manipulate (e.g., lift, carry, move) office items and packages of light to medium weights of 10-35 pounds; ability to constantly operate a computer and other office productivity equipment (e.g., scanner, phone, printer, copier); ability to perceive and assess written materials for prolonged periods of time; and ability to frequently communicate with colleagues on the phone, by email, and in-person. Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. The noise level in the work environment is low. This is a largely sedentary role. © 2021 All rights reserved | Confidential | For Syneos HealthTM use only This document has been electronically approved. Refer to the Approval Certificate at the end of the document for details. 2 Research Assistant I 1040 01Feb2021 Approval Certificate Pursuant to Section 11.100 of Title 21 of the Code of Federal Regulations, this is to certify that I intend that this electronic signature is to be the legally binding equivalent of my hand- written signature. The signers have reviewed this document and agree with its contents. UserName: Kelly Page (ent\a202547) Title: Total Rewards Coordinator Date: Tuesday, 02 February 2021, 09:29 AM Eastern Daylight Time Meaning: I have developed the contents of this document. ================================================ UserName: Teresa Edwards (ent\a223438) Title: Director, Compensation Date: Tuesday, 02 February 2021, 10:12 AM Eastern Daylight Time Meaning: I have reviewed and approve this document. ================================================ APPROVED This document has been electronically approved. Refer to the Approval Certificate at the end of the document for details.