Project/Program Manager

Emerging Partner Success Manager

The Emerging Partner Success Manager serves as a strategic thought partner to the sales organization, using specialized expertise to identify issues, recommend best practices, and enhance sales team efficiency and effectiveness. This role is responsible for managing sales data, preparing high-impact reports, coordinating cross-functionally, and ensuring smooth communication between internal teams and external partners. By streamlining processes and delivering critical support, this position enables the sales team to focus on driving revenue and achieving key business goals.

Responsibilities:

• Identify operational or process gaps and recommend best practices to improve sales team efficiency and effectiveness.
• Lead and participate in cross-functional projects and programs, ensuring successful outcomes through strong coordination and collaboration.
• Prepare detailed sales reports, dashboards, and presentations, providing insights that support strategic decision-making.
• Maintain and strengthen relationships with clients and emerging partners, ensuring their needs are met and they remain satisfied with Company's offerings.
• Respond promptly and effectively to inquiries from external partners and internal sales teams, ensuring clear and accurate communication.
• Foster a culture of continuous improvement within the partner success team, promoting operational excellence, learning, and professional development.
• Collaborate closely with teams across geographies and functions to ensure alignment, share updates, and support a seamless partner experience.

Qualifications:

• Excellent communication and collaboration abilities, with experience working across diverse teams and time zones.
• Strong organizational and time-management skills, with the ability to prioritize effectively in a fast-paced environment.
• Exceptional attention to detail and ability to manage multiple projects simultaneously.
• Proven ability to analyze data, produce actionable insights, and present findings to stakeholders.
• Client-focused mindset with the ability to build strong relationships and deliver high-quality support.

Pay Transparency:

The typical base pay for this role across the U.S. is: $49.00 - $49.00 /hr. Non-exempt positions are eligible for overtime at a rate of 1.5 times the base hourly rate for all hours worked in excess of 40 in a work week, or as required by state or local law. Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education and experience. Full-time employees are eligible to select from different benefits packages. Packages may include medical, dental, and vision benefits, health savings accounts with qualified medical plan enrollment, 10 paid days off, 3 days paid bereavement leave, 401(k) plan participation with employer match, life and disability insurance, commuter benefits, dependent care flexible spending account, accident insurance, critical illness insurance, hospital indemnity insurance, accommodations and reimbursement for work travel, and discretionary performance or recognition bonus. Sick leave and mobile phone reimbursement provided based on state or local law.