Client Success Manager

NeoWork

Client Success Manager

NeoWork is hiring Client Success Managers to own relationships with U.S. clients and keep them happy, successful, and growing. You will lead onboarding, monitor account health, and identify opportunities to expand. NeoWork is a global staffing and operations partner that builds dedicated remote teams for fast-growing U.S. companies. Our teammates work directly inside our clients' teams and tools, while NeoWork takes care of recruiting, HR, benefits, and ongoing support.

Key Responsibilities

Serve as the main point of contact for a portfolio of client accounts
Lead client onboarding and ensure a smooth start
Run regular check-ins and business reviews with client stakeholders
Monitor account health, satisfaction, and risks, and act early
Identify upsell and expansion opportunities and partner with sales
Coordinate with internal teams to deliver on client expectations

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Vacancy posted 2 days ago

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