Client Services Coordinator

Job Description

Job Description

Salary: $18-19 hourly

Client Services Coordinator

GENERAL RESPONSIBILITIES:

• Responsible for Backtracking Sheet- including scrubbing and updating list; contacting clients and child advocates
• Maintaining client self-pay roster
• Primary contact for Child Advocates
• Lauris: Discharge clients who have completed all services
• Collect UAs as needed
• Packing and mailing UA as needed
• Run Medicaid Eligibility as needed
• Oversee therapist schedule changes are implemented for scheduling purposes
• Review of Scheduling and client attendance to ensure compliance with attendance policy and documentation completed for billing.
• Schedule clients for services as needed
• Set up client appointment on therapists zoom
• Sending and managing intake forms as needed through Weave
• Respond to voicemails and texts received
• Scan and upload clinical forms to Clients Lauris
• Upkeep of common areas
• Other tasks as assigned by supervisor

EMPLOYMENT SKILLS AND QUALIFICATIONS:

Education:High School Diploma or equivalent experience

Experience:Data entry and customer service.

Other Qualifications:

Highly organized, comfortable with communication technological platforms, able to work well in fast-paced environment. Able to work independently. Must pass urine analysis and DCF level 2 background check. Bilingual in Spanish or Creole preferred

Schedule:Monday- Friday: 7:45am-4:15pm

Compensation:$18-19/hr plus benefits