Work Based Learning Program Data Center Operations Technician

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Amazon Web Services (AWS) is seeking Data Center Technicians as part of our Work Based Learning Program (WBLP). This trainee position requires the successful candidate to report to a site location. Amazon has multiple WBLP trainee openings between April and June 2026. Trainees will participate in our 12‑month work and training program in our Oregon facilities. NOTE: Amazon is not able to provide immigration sponsorship now or in the future for these positions. Eligible candidates must have work authorization without employer intervention to be considered. Key responsibilities Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution. Solve problems at their root and step back to understand the broader context. Maintain service level agreements through the implementation of proactive issue detection and reporting. May be required to work shifts that will include days, nights, weekends, and holidays. Traveling within the regional work area is required; you will be responsible for having a reliable personal vehicle and a valid driver’s license to travel within the regional work area, as company transportation will not be provided. Physical Requirements (reasonable accommodations available) Regularly lift and/or move up to 40 pounds; participate in group lifts for 41+ pounds. Ability to work in an environment that operates 24/7 with the ability to participate in primary responder rotation and provide after‑hours support as needed. Working in cramped and/or elevated and/or noisy environments. Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day. Ascending and descending ladders, stairs, and gangways safely and without limitation. Tolerance for working in non‑climate‑controlled environments with temperature fluctuations. Basic Qualifications High school or equivalent diploma. Are 18 years of age or older. Willingness to participate in shift rotations to support 24/7 data center operations. Preferred Qualifications Knowledge of computer hardware components and operating systems. Experience with Microsoft Office products and applications. Experience managing work and priorities through a ticketing system and coordination with Manager. STEM classes or vocational course curriculum education. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position, which include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records. The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at USA, CA, San Francisco - 26.00 - 46.00 USD hourly #J-18808-Ljbffr ROLE