Landlord Engagement Consultant

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@media screen and (max-width: 1260px) {}What You'll Be DoingMake an Impact in Our CommunityThe Landlord Engagement Consultant plays a key role in expanding affordable housing opportunities by recruiting landlords and property management companies to participate in the Landlord Engagement Unit (LEU) program. This position develops and maintains solid relationships with landlords, community partners and housing service providers while serving as a consistent point of contact throughout each landlord's participation in the program.Working collaboratively with the LEU Program Manager and other program partners, you'll identify available rental units, address landlord concerns, support successful housing placements and help strengthen partnerships that increase access to safe, stable housing throughout Wake County.In this role, you will:Recruit and develop relationships with landlords and property management companies to increase the availability of affordable housing unitsIdentify landlord engagement opportunities through property records, real estate developers and investors, property management and landlord associations, industry groups, community organizations, social media and other outreach channelsServe as the primary point of contact for landlords throughout their participation in the LEU programCollaborate with service providers and community partners to address landlord concerns, facilitate landlord vendor setup and support the resolution of participant housing issuesPlan for and communicate available rental units to program staff, service providers and community partnersProvide exceptional customer service while building and maintaining positive relationships with landlords, participants, service providers, contracting agencies and community partnersSupport compliance with program expectations, processes and contractual obligationsDevelop landlord engagement and recognition strategies, including appreciation events, landlord spotlights and other initiatives that encourage continued participation in the LEU programRecommend improvements to outreach, engagement and service delivery processes that strengthen program effectiveness and landlord retentionWhat You'll BringThe ideal candidate is relationship-focused, collaborative and driven by a passion for expanding access to affordable housing. You'll thrive in a fast-paced environment, communicate effectively with diverse stakeholders, manage competing priorities and build trusted partnerships that create meaningful outcomes for landlords, service providers and the community.About Our TeamThe goal of Wake County Department of Housing Affordability & Community Revitalization is to ensure that quality affordable housing is available for all Wake County residents. As the population and economy continue to grow in Wake County, the need for affordable housing development and preservation increases. Not only do more units of affordable housing need to be built, but housing services must also be provided to support families and individuals to access or maintain safe, decent, affordable housing. Affordable housing is also critical to preserving Wake County’s economic competitiveness by offering housing for workers at all income levels, supporting housing stability and economic opportunity for its residents and furthering Wake County’s commitment to healthy and inclusive growth. The Department’s programs include Community Revitalization, Development Financing, Rental Assistance, Homeless Services, Community Outreach, Emergency Shelter and Permanent Supportive Housing.The Basics (Required Education and Experience) Bachelor's degree in relevant field Three (3) years in leasing, real estate, city planning/public policy, subsidy programs marketing, or sales Valid Driver's License and "safe" driving record Equivalent education and experience are acceptedPlease include ALL prior work experience on your application and resume.Beyond the Basics (Preferred Education and Experience)Three (3) years of property management experienceThree (3) years of experience working in leasing, real estate, city planning, public policy, subsidy programs marketing or salesTwo (2) years of experience working in affordable housing and/or homelessnessHow Will We Know You're 'The One'?Ability to build and maintain solid relationships with landlords, property management companies and community partners to increase affordable housing opportunitiesSolid customer service and interpersonal skills with the ability to communicate effectively with stakeholdersAbility to collaborate with internal and external partners to resolve concerns, facilitate problem-solving and support positive housing outcomesSolid organizational, time management and prioritization skills with the ability to manage multiple projects and competing prioritiesAbility to influence, negotiate and build consensus while maintaining positive working relationshipsCommitment to Housing First principles and ability to serve individuals experiencing homelessness or housing instabilityProficient skills in Microsoft Office 365 applications, including Outlook, Teams, Word and ExcelAbout This PositionLocation: Oak City Services Cntr Raleigh, NC 27601Employment Type: RegularWork Schedule: Mon - Fri 8:30am - 5:15pmHiring Range: 63,109 - 74,156Market Range: 63,109.00 - 107,293.00Please include ALL prior work experience on your application and resume.Posting Closing Date: 7:00 pm on 8/8/2026What Makes Wake GreatEqual Opportunity StatementBackground Check StatementEmergency Service Worker StatementWhat Makes Wake GreatConsistently ranked high among the best places to live and work in America, Wake County is home to NC State University, Research Triangle Park, and 2006 Stanley Cup Champions, the Carolina Hurricanes. In addition to being Wake County’s seat of government, Raleigh is also the center of state government, with the Capitol Building, legislature and many state government offices located in Raleigh. With an estimated population of just over 1.2 million residents, Wake County is North Carolina’s most populous county. Entertainment, recreation, and art and culture abound with the North Carolina Museum of Art, JC Raulston Arboretum, and the Neuse River Trail all in the heart of Wake County. Wake County uses the Council/Manager form of government. Currently, the seven members of the Board of Commissioners are elected by district on a partisan basis and serve four-year terms. In Fall 2026, two at-large seats will be added for nine total commissioners. The County is regarded as a fiscally responsible and well-managed government, enjoying a AAA bond rating. The County’s FY2026 General Fund budget is approximately $2.1 billion, and the County has over 5,100 full time employees. Wake County Government came in at #2 on the Healthiest Employers list for 2024. This year, US News & World Report ranked Raleigh #5 on its list of Best Places to Live, and the Milken Institute ranked Raleigh #1 on its 2025 list of Best-Performing Cities. Equal Opportunity StatementWake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.Background Check StatementPosition may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker StatementIn the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.