Commercial Roofing Service Manager

Service Manager Duties Develop and use advanced planning skills for establishing maximum productivity of manpower, materials, and equipment. Ensure jobs start on time, that customer expectations are met or exceeded, and that hours and materials are properly expended. Recruit, train, mentor, and retain a dependable and knowledgeable maintenance workforce. Learn and teach best practices for roofing service inspection and roof system maintenance by fully participating in on‑the‑job training as well as periodic manufacturer training. Comply with all safety policies and procedures, be an example, and support the company’s safety goals and objectives. Manage department finances, including budgets and project invoicing. Review and analyze budget reports and prepare and develop budget modifications and recommendations. Strengthen customer relationships and customer development. Prospect and sell to new and existing clients additional services such as preventive maintenance programs. Service Manager Skills/Qualifications Understanding of commercial/industrial roofing system design, installation code compliance, and manufacturer requirements for warranty. Field experience in commercial roofs or a similar industry is preferred. Experience managing a department. Ability to budget, measure, organize, and motivate personnel. Extensive knowledge of safety regulations for roofing and OSHA requirements. Proven customer service and sales experience. Strong leadership, organization, and communication (both written and verbal) abilities. Willingness to be trained and use company software (experience with FCS is a plus). Proficient with Microsoft Office programs (Excel, Word, Outlook). Service Manager Benefits Full‑time, salaried position. Steady year‑round work. Company vehicle, phone, and computer. Medical, dental and vision benefits. Life insurance. 401(k) plan with employer contribution. Holiday and paid time off. All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations. #J-18808-Ljbffr