(Korean Bilingual) Ocean Import Manager

About the Role

Manage end-to-end ocean freight operations for import and export shipments, including carrier and trucking relationships, rate negotiation, compliance with international trade regulations, shipment monitoring, documentation oversight, team supervision, KPI analysis, budget management, and process improvement. Location: Chicago, IL. Our Client.v

Requirements

Responsibilities

· Manage end-to-end ocean freight operations for import and export shipments.

· Develop and maintain relationships with ocean carriers and trucking companies.

· Negotiate freight rates, contracts, and service agreements to optimize cost and service quality.

· Ensure compliance with international trade regulations and company policies.

· Monitor shipment schedules, transit times, and cargo status; proactively resolve delays, disruptions, and claims.

· Oversee documentation accuracy, including bills of lading, commercial invoices, and customs filings.

· Lead, train, and supervise ocean freight staff; set performance goals and conduct evaluations.

· Analyze KPIs such as on-time delivery, detention/demurrage, and carrier performance.

· Collaborate with internal teams (sales, warehousing and distribution, trucking, customs) to achieve business objectives.

· Manage budgets and control costs related to ocean freight operations.

· Identify process improvements and implement best practices to increase efficiency and service reliability.

Qualifications

·7+ years of experience in ocean freight operations, freight forwarding, or international logistics

· Prior supervisory or management experience required

· Proficiency in ERP platforms and MS Office

· Excellent communication, problem-solving and organizational skills

· Bilingual in English and Korean

· Bachelor's degree in Logistics, Supply Chain Management, Business or a related field (preferred)

Benefits

Compensation

·$80,000~100,000

Benefits

· Health, Dental, and Vision PPO Insurance

· Life, STD, LTD Insurance

·401(K) Plan

· Paid Time Off

· Additional Paid time off (Bereavement, Wedding, Birth of a Child, etc.)

· Years of Service Awards

· Education Assistant Program (Based on Eligibility)