Administrative Support Specialist - 2 Needed - KD

Job Description

Job Description

Job Opportunity: Administrative Support Specialist (2 positions available)

A reputable local management company is currently seeking two dedicated Administrative Support Specialists. In this role, you will play a crucial part in providing administrative support to the Rental Assistance Department, ensuring smooth operations, accurate documentation, and timely communication. The standard work hours for this position are Monday through Friday from 8 a.m. to 4:30 p.m.

Responsibilities:

Administrative Support Specialist #1:

• Review participant or property owners' records in YARDI and OnBase to address inquiries
• Enter detailed memos accurately into YARDI system
• Respond promptly to participant and property owner queries via phone, email, and in-person
• Create and distribute routine correspondence, notices, and program communications
• Conduct research in YARDI and OnBase to provide information based on documented records
• Contact participants and property owners on behalf of Housing Specialist for various follow-up requests
• Monitor departmental email in boxes, address routine inquiries promptly, and escalate unresolved issues to the appropriate personnel for review and resolution

Administrative Support Specialist #2:

• Scan, index, upload, and maintain participant and property owner documents in OnBase and other electronic filing systems
• Organize and maintain electronic files in compliance with agency procedures
• Manage departmental email in boxes, respond to inquiries in a timely manner
• Escalate unresolved issues to the appropriate personnel for review and resolution
• Support in scheduling appointments, meetings, and other departmental activities
• Track outstanding documentation and send reminders as instructed by Housing Specialist
• Review and process rental assistance documents ensuring accuracy and completeness
• Address participant and property owner questions efficiently through various communication channels

Qualifications:

• Must have previous administrative experience; Real Estate or Property Management experience is helpful
• Must be computer literate with accurate data entry skills; YARDI/OnBase knowledge is a plus
• Must have strong communication, telephone, time management, and organizational skills
• Must have the ability to shift priorities quickly and work effectively in a fast-paced, ever-changing environment
• Must be able to pay a high attention to detail while multi-tasking
• Must have the ability to maintain confidentiality and professionalism at all time

Only those candidates who can pass a background check and drug screen will be considered.

Visit our Job Board and get a complete list of current Area Temps job openings:

\nCompany Description

With over 35 years experience in Greater Cleveland and thousands of people employed successfully each year, Area Temps still believes that the best way to serve both our employees and our customers is through personal service. When you apply online, we'll review your work skills and location preferences within 24 hours. Qualified candidates will be contacted to arrange for a personal interview, and our personnel supervisors will work with you to find the perfect assignment.

Full-Service Staffing:
Every year we match thousands of quality employees with rewarding office, industrial, professional, technical and skilled trades opportunities.

City Search Applicant Network:
Our interactive centralized network links our six branch locations, providing unprecedented access to over 80,000 personally interviewed and performance-rated applicants. Clients are guaranteed the best candidates - and job seekers have access to the best opportunities - in the Greater Cleveland area.

Please copy and paste this link into your browser to visit our Job Board and get a complete list of current Area Temps job openings:

Company Description

With over 35 years experience in Greater Cleveland and thousands of people employed successfully each year, Area Temps still believes that the best way to serve both our employees and our customers is through personal service. When you apply online, we'll review your work skills and location preferences within 24 hours. Qualified candidates will be contacted to arrange for a personal interview, and our personnel supervisors will work with you to find the perfect assignment.\r\n\r\nFull-Service Staffing:\r\nEvery year we match thousands of quality employees with rewarding office, industrial, professional, technical and skilled trades opportunities. \r\n\r\nCity Search Applicant Network:\r\nOur interactive centralized network links our six branch locations, providing unprecedented access to over 80,000 personally interviewed and performance-rated applicants. Clients are guaranteed the best candidates - and job seekers have access to the best opportunities - in the Greater Cleveland area. \r\n\r\nPlease copy and paste this link into your browser to visit our Job Board and get a complete list of current Area Temps job openings: