Admin Assistant

Admin Assistant

Immediate need for a talented Admin Assistant. This is a 14 months contract opportunity with long-term potential and is located in Bedminster, NJ (Hybrid).

Job ID: 25-57573 Pay Range: $20 - $23/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

• Shift is Tuesday-Saturday 3pm until 12am.
• 4 weeks of training will be required M-F 8AM-5PM.
• Data Entry & Documentation: Enter customer and account data within time limits, review for accuracy, and resolve deficiencies using standard procedures.
• High-Volume Call Handling: Answer calls from law enforcement regarding urgent matters 24x7x365, authenticate callers, and provide required customer records.
• Compliance & Accuracy: Ensure all cases are managed in compliance with applicable laws and company procedures, documenting everything end-to-end.
• Problem Solving & Judgement: Work independently, make sound decisions, and escalate matters to management when necessary.
• Organizational Skills: Manage time effectively, prioritize tasks, and demonstrate strong communication skills, both written and verbal.

Key Requirements and Technology Experience:

• Key Skills: Data Entry, Call centre, law, Rutgers university.
• Legal background or college education is beneficial but not required.
• Proficient typing, transcription, computer skills, and customer service experience.
• Ability to work under pressure, maintain confidentiality, and use sound judgment when handling legal processes.

Our client is a leading Telecom Industry, and we are currently interviewing to fill this and other similar contract positions.