Field Applications Specialist, Molecular Diagnostics, QIAstat (Texas)
$90k - $105kQIAGEN
Field Applications Specialist supporting QIAGEN's QIAstat-Dx molecular diagnostics instrument and chemistries in Texas. Responsibilities include installations, customer training, troubleshooting, product demonstrations, and technical support across an assigned territory with 70% travel.
Responsibilities
- Install and support QIAstat-Dx instruments and associated chemistries in field locations
- Conduct customer training and product demonstrations for assigned territory
- Troubleshoot technical issues and provide on-site customer support
- Monitor customer evaluations and maintain routine follow-up communications
- Coordinate internal and field-based resources to develop solutions for customer requests
Requirements
- Bachelor's degree in biological sciences or equivalent
- 2-5 years clinical lab experience and/or field-based customer support
- Deep knowledge of wet lab molecular biology methods in clinical settings
- Customer-facing personality with strong relationship-building skills
- Technical troubleshooting ability via phone, email, webinar, and in-person
- Salesforce CRM experience highly desirable
- Ability to travel 70% with 40% overnight stays; must be based near major airport in Texas
Compensation: $90,000-$105,000 base salary
$90k - $100k
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