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Field Applications Specialist, Molecular Diagnostics, QIAstat (Texas)

$90k - $105k

QIAGEN

Field Applications Specialist supporting QIAGEN's QIAstat-Dx molecular diagnostics instrument and chemistries in Texas. Responsibilities include installations, customer training, troubleshooting, product demonstrations, and technical support across an assigned territory with 70% travel.

Responsibilities

  • Install and support QIAstat-Dx instruments and associated chemistries in field locations
  • Conduct customer training and product demonstrations for assigned territory
  • Troubleshoot technical issues and provide on-site customer support
  • Monitor customer evaluations and maintain routine follow-up communications
  • Coordinate internal and field-based resources to develop solutions for customer requests

Requirements

  • Bachelor's degree in biological sciences or equivalent
  • 2-5 years clinical lab experience and/or field-based customer support
  • Deep knowledge of wet lab molecular biology methods in clinical settings
  • Customer-facing personality with strong relationship-building skills
  • Technical troubleshooting ability via phone, email, webinar, and in-person
  • Salesforce CRM experience highly desirable
  • Ability to travel 70% with 40% overnight stays; must be based near major airport in Texas

Compensation: $90,000-$105,000 base salary

Vacancy posted 6 days ago
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