Supervisor

Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout‑free parking experiences. So there's no fumbling with tickets, machines, apps, or credit cards. You just "drive in and drive out." We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. Today, we are reinventing parking. Because it's important, it's everywhere and impacts everyone. Tomorrow, we will power checkout‑free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable — giving us back our most valuable asset, time. Responsibilities Basic Function – Assist in the day‑to‑day management of a location ensuring that parking operations are handled within contractual guidelines of the specific location, adhering to company policies and procedures, fostering good client relations and promoting a professional image and approach to the business. Participate in programs to improve client and customer satisfaction. Assist in the management of day‑to‑day activities of the assigned locations. Assist with management duties as assigned. Courteously assist customers. Assist in the maintenance and repair of parking equipment and any general maintenance tasks as directed by the Facility Manager. Report any known accidents, observed or suspected violations of Company policy, safety hazards or any unusual occurrence to the Facility Manager. Assist with cleanup of debris, water, oil spills and etc. Substitute for any position, if necessary. Have a thorough knowledge of all areas of the garage, thorough knowledge of the major streets, landmarks and freeways in the area of the garage. Complete other duties as needed. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education/Experience – Minimal high school diploma or equivalent and a minimal month related experience or training; or an equivalent combination of education and experience. Oral Communication – Speaks clearly; listens and gets clarification; responds well to questions. Written Communication – Writes clearly and informatively; able to read and interpret written information. Customer Service – Maintains a positive attitude, responds to requests for service and assistance. Adaptability – Adapts to changes in the work environment; able to deal with change, delays, or unexpected events. Judgment – Exhibits sound and accurate judgment. License Requirement – Requires a valid state‑issued driver’s license, current address and acceptable driving record, if expected to drive a company vehicle or on company business. Physical Demands – The employee must lift and/or move up to 25 pounds, regularly sit, stand, walk, use hands and fingers, and occasionally climb or balance; must have close, peripheral vision and ability to adjust focus. Salary Range : $20.00 per hour Benefits : Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401(k) and paid time off. EEO Statement SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights. Location NIAGARA FALLS, NY, United States – 99546 – NIAGARA FALLS AIRPORT PARKING LOT. 2035 NIAGARA FALLS BLVD, NIAGARA FALLS, NY 14304-1617. #J-18808-Ljbffr SP+