Outreach Specialist

PACE Outreach Specialist (Bilingual Spanish Required)

Location: North County San Diego (Escondido, San Marcos, Oceanside)

Training Location: Kearny Mesa, CA

Schedule: Full-Time

Travel: Approximately 85% community-based field outreach

Make a Difference in the Lives of Seniors

We are seeking a Bilingual Spanish-speaking PACE Outreach Specialist to join a growing healthcare organization dedicated to improving the lives of older adults through the Program of All-Inclusive Care for the Elderly (PACE).

In this role, you will serve as the face of the PACE program in the community, building relationships with healthcare providers, senior centers, community organizations, and referral sources while educating seniors and caregivers about available services. This is an ideal opportunity for someone who enjoys relationship building, community engagement, field-based sales, and helping underserved populations access quality healthcare services.

What You'll Do

Community Outreach & Relationship Building

• Develop and maintain relationships with community organizations, healthcare providers, senior centers, and referral partners.
• Represent the PACE program at health fairs, networking events, community presentations, and outreach initiatives.
• Conduct educational presentations and informational meetings for seniors, caregivers, and community stakeholders.
• Generate and nurture referral sources throughout assigned territories.
• Schedule and conduct facility tours for prospective participants and families.

Marketing & Enrollment Support

• Support enrollment growth through proactive outreach strategies.
• Collaborate with enrollment and marketing teams to maximize community engagement.
• Track outreach activities, referrals, and community contacts using CRM and reporting tools.
• Monitor progress toward monthly productivity goals and outreach metrics.
• Assist with initiatives to strengthen community partnerships and increase program awareness.

Customer Service & Communication

• Deliver exceptional service to participants, caregivers, providers, and community partners.
• Respond to inquiries regarding PACE services, program benefits, and eligibility requirements.
• Prepare outreach reports, presentations, and educational materials.
• Build trust with diverse populations and maintain professional relationships within the community.

Required Qualifications

• Bilingual Spanish required
• High school diploma or equivalent
• Minimum of 2 years of experience in a customer service, outreach, sales, enrollment, or relationship-building role
• Experience developing community contacts and generating referral sources
• Comfortable working toward monthly goals and productivity metrics
• Strong interpersonal and relationship-building skills
• Excellent written, verbal, and presentation skills
• Proficiency with Microsoft Office applications
• Valid driver's license and reliable transportation
• Ability to travel extensively throughout North County San Diego

Preferred Qualifications

• Bachelor's degree in Marketing, Communications, Public Relations, Business, Healthcare Administration, or a related field
• Healthcare, managed care, Medicare, Medicaid, senior services, or PACE experience
• Experience marketing to diverse or ethnic populations
• Knowledge of healthcare service delivery systems and community resources
• Experience working with seniors and culturally diverse populations
• Familiarity with CRM systems and outreach tracking tools

Key Skills

• Bilingual Spanish
• Community Outreach
• Customer Service
• Referral Development
• Relationship Building
• Public Speaking & Presentations
• Healthcare Marketing
• Sales Operations
• Provider Relations
• Medicare & Medicaid Knowledge
• senior Services
• Managed Care

Work Environment

• Approximately 85% field-based outreach throughout the North County territory (Escondido, San Marcos, Oceanside)
• Approximately 15% office-based work in Vista
• Frequent driving to community events, networking opportunities, and referral partner locations
• Occasional evening and weekend events may be required

Why Join Us?

This role offers the opportunity to make a meaningful impact by connecting seniors and their families to comprehensive healthcare services that support independence, dignity, and quality of life. If you're passionate about community engagement, relationship building, and helping older adults access the care they deserve, we'd love to hear from you.

Apply today and help bring vital healthcare resources to seniors throughout the community.

This is a Permanent position based out of San Diego, CA.

The pay range for this position is $56000.00 - $80000.00/yr.

Benefits & Perks Medical, Dental, and Vision insurance options, including no-cost and low-cost plans. Flexible Spending Accounts (FSA). Employee Assistance Program (EAP). Basic Life Insurance and Accidental Death & Dismemberment (AD&D) coverage. Long-Term Disability coverage. 403(b) retirement plan with a 4% employer contribution. Vacation accrual starting at 15 days per year. Sick day accrual and company-paid holidays. Career Growth & Culture Internal growth and career advancement opportunities. Professional development and continuing education support. Employee referral bonus program. Employee Resource Groups and years-of-service recognition awards. Opportunity to work for a large nonprofit healthcare organization with nearly 3,000 employees across San Diego County.

This is a fully onsite position in San Diego,CA.

This position is anticipated to close on Aug 25, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.