Customer Service Representative

Customer Service Representative Job Type: Full-time Pay: $14.00 per hour+ (based on experience) Shift/Schedule: Monday – Friday, 7am-4pm. About the Role We're seeking a reliable and professional Customer Service Representative to join a low-volume inbound call center team. This role is ideal for someone who enjoys a steady, structured work environment with minimal call volume and a focus on quality customer interaction rather than high-pressure call handling. Bilingual in English and Spanish is preferred! What You'll Do Handle a low volume of inbound customer calls (approximately 1–5 calls per shift) Provide courteous and professional assistance to customers Accurately document call details and updates in the system Follow company guidelines and scripts when applicable Maintain a calm, professional demeanor during all interactions Perform light administrative tasks as assigned during downtime What We're Looking For Strong communication and customer service skills Basic computer skills (typing, data entry, system navigation) Ability to work independently in a quiet, low-traffic environment Dependable attendance and punctuality Professional attitude and strong attention to detail Prior customer service or call center experience preferred Experience in office, administrative, or clerical roles preferred Comfortable in structured, routine work environments; stable work history preferred Benefits & Perks Training provided Stable, consistent weekly hours Low-stress, low call volume environment IND2 #J-18808-Ljbffr SURGE Staffing