Manager of Revenue Compliance

Role Description

The Manager of Revenue Compliance is responsible for ensuring the integrity, accuracy, and governance of pricing, contracts, and revenue-related system configurations across OnTrac. This role leads contract validation, pricing system setup, audit processes, and revenue compliance oversight while partnering closely with Pricing, Finance, Sales, Legal, Operations, and Internal Audit.

• Safeguard revenue by ensuring customer agreements and pricing updates are accurately translated into systems.
• Monitor, audit, and maintain compliance with contractual terms and internal policies.

Qualifications

• Bachelor’s degree or equivalent experience
• 4–8 years of experience in a related field
• Advanced Excel and data analysis skills
• Experience with project management tools such as ClickUp, Jira, Asana, Smartsheet, or Monday.com
• Experience with documentation tools such as Confluence or Notion
• Experience working cross-functionally and driving alignment without direct authority
• Ability to travel up to 10%

Requirements

• Contract review & database management:
• Review customer contracts for pricing terms, SLAs, rebates, and billing structures.
• Translate contract terms into structured formats for implementation.
• Maintain a centralized, version-controlled, audit-ready contract database.
• Partner with Legal, Sales, and Pricing to resolve ambiguities or inconsistencies.
• Pricing setup & system governance:
• Oversee and validate pricing-related configurations across internal systems.
• Manage GRI updates, contract SLAs, rebates, new customer setup, existing customer modifications, discounts, incentives, and service terms.
• Implementation accuracy & approval controls:
• Ensure pricing changes are aligned to approved timelines, policies, contract terms, calculation logic, trigger conditions, go-live requirements, and documented approval processes.
• Audit & compliance oversight:
• Conduct regular audits of pricing configurations, contract setups, and system changes.
• Validate that system pricing matches contractual agreements and approved modifications.
• Develop audit frameworks, controls, and reporting to ensure ongoing compliance.
• Finance, Internal Audit & compliance partnership:
• Partner with Finance and Internal Audit teams to support compliance initiatives, audits, revenue governance, and issue resolution.
• Revenue leakage & discrepancy investigations:
• Lead investigations into revenue leakage, billing discrepancies, and customer disputes.
• Analyze root causes of pricing errors or system misconfigurations.
• Recommend corrective actions to prevent recurrence.
• Reporting, dashboards & leadership insights:
• Develop reporting and dashboards to track pricing accuracy, implementation timelines, compliance trends, and revenue leakage risks.
• Support leadership with data-driven recommendations.

Benefits

• Medical, dental, and vision insurance
• Life and short- and long-term disability coverage
• 401(k) retirement savings plan with company match
• Flex vacation with accruals up to 96 hours for the first year of employment, increasing to 160 hours with tenure
• Two (2) floating holidays per year
• Paid sick leave*
• Six (6) paid company holidays
• Two (2) weeks paid pregnancy disability leave, four (4) weeks paid parental bonding leave
• Additional wellness and employee assistance programs